If you are looking to excel and make a difference, take a closer look at us
If you are looking to excel and make a difference, take a closer look at us
Functional (job responsibilities)
- Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills.
- Generate additional leads through referrals for acquiring New-To-Bank customers.
- Cross sell and up sell to existing customers with an array of credit card portfolio products.
- To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria.
- To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management.
- To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards and personal loan acquisition effort at all times.
- Keeping abreast with competitive issues, products and the financial market.
- Active participation in providing feedback during discussions.
- Fostering positive relationship with team members within team and department.
- To carry out any other duties as directed by the management.
Education/Qualification
- Minimum SPM and above.
- Good communication and interpersonal skills.
Experience
- 2 - 3 years in sales industry, preferably in Telemarketing environment is an added advantage.
- Fresh graduates are welcome to apply.
- Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.
- Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, 15A, Jalan 219, Section 51A, 46100 Petaling Jaya, Selangor
- Able to work under pressure, aggressive and result-orientated.
