JOB SUMMARY
This role supports end-to-end regulatory compliance across Operations Division by monitoring regulatory developments, interpreting requirements and ensuring their effective implementation across processes and business activities. It plays a key role in driving cross-functional coordination, compliance advisory support and continuous improvement initiatives to enhance operational integrity, regulatory adherence and organizational compliance standards.
JOB RESPONSIBILITIES
1. Regulatory Compliance & Risk Management
- Ensure Operations processes comply with applicable regulatory requirements, internal policies and external standards.
- Conduct regulatory research, interpret requirements and translate them into practical operational compliance guidance.
- Perform compliance reviews and gap analysis to identify risks and recommend corrective actions.
- Monitor external regulatory developments and communicate changes, implications, and required actions to stakeholders.
- Maintain and update regulatory databases, compliance registers and reference materials.
2. Governance & Stakeholder Coordination
- Coordinate with business units to resolve regulatory compliance issues and ensure timely implementation of required actions including provision of advisory support, where necessary.
- Liaise with internal stakeholders, including Legal, Risk and Project Committees, to ensure policies, procedures, and operational practices remain compliant and up to date.
- Follow up on committee decisions and action items to ensure regulatory requirements are appropriately addressed and implemented.
- Establish and maintain effective working relationships with external parties, including certification bodies, regulators, and other relevant authorities.
- Participate in cross-functional projects, process improvement initiatives, and other assignments as required to support departmental objectives.
3. Compliance & Quality Review of Communication
- Review externally circulated materials, including marketing collateral, website content, guides, FAQs and other public-facing communications to ensure accuracy, quality and regulatory compliance.
- Review and validate regulatory submissions, reports and correspondence to authorities to ensure completeness, accuracy, and appropriateness.
- Prepare compliance advisories, guidance notes, awareness materials, and presentations to support understanding and implementation of regulatory requirements across Operations.
JOB REQUIREMENTS
- Malaysian citizen.
- Pass Malay language including oral test at Sijil Pelajaran Malaysia (SPM) level.
- Possess a Bachelor's Degree (Honours) in Law, Finance, Accounting, Business Administration, or other related disciplines recognised by the Malaysian Government.
- Minimum 2–4 years of working experience in regulatory compliance, risk management, governance, audit, legal, or related functions, preferably within a regulated or financial services environment.
- Knowledge of regulatory compliance frameworks, governance practices, and compliance monitoring methodologies.
- Familiarity with regulatory frameworks such as the EPF Act and PDPA, with demonstrated ability to apply compliance requirements in documentation and operational processes.
- Ability to contribute to the development of compliance communication campaigns, workshops, or staff awareness programs.
- Strong analytical and problem-solving skills, with attention to detail in reviewing controlled documents and forms.
- Effective communication and interpersonal skills, able to collaborate with peers and supervisors while engaging diverse stakeholders.
- Proficient in both oral and written Malay and English, with the ability to prepare clear reports and documentation.
JOB STATUS
Permanent
All applications are strictly CONFIDENTIAL, and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.
