KEY ACCOUNTABILITIES AND RESPONSIBILITIES
1. SMS Governance and Regulatory Compliance
- Maintain and continuously improve the SMS in compliance with CAAS/CAAM/EASA Part 145 and ICAO Annex 19.
- Ensure SMS documentation, including the SMS Manual, policies, and procedures, are current, effective, and regulatory-compliant.
- Ensure integration of SMS with the Quality Management System (QMS) and organizational processes.
- Provide independent safety oversight across Base and Line Maintenance activities.
2. Safety Risk Management (SRM)
- Manage the hazard identification and reporting system, including confidential and voluntary reports.
- Facilitate safety risk assessments using approved risk matrices and methodologies.
- Lead safety risk assessments associated with:
- Base maintenance checks and induction of new aircraft types
- Introduction of new capabilities, facilities, tooling, or processes
- Organizational and manpower changes under Management of Change (MOC)
- Monitor and ensure effectiveness of implemented risk mitigation measures.
3. Safety Occurrence Reporting and Investigation
- Lead or coordinate safety investigations in a just and non-punitive manner.
- Perform root cause and contributing factor analysis.
- Develop, track, and verify corrective and preventive actions.
- Ensure regulatory reporting of safety occurrences in accordance with CAAS/CAAM/EASA requirements.
4. Safety Assurance and Performance Monitoring
- Establish, monitor, and analyse Safety Performance Indicators (SPIs) and Safety Performance Targets (SPTs).
- Conduct safety trend analysis using occurrence data, audit findings, and operational data.
- Support and participate in internal audits, safety surveys, and safety assessments.
- Verify closure and effectiveness of SMS-related corrective actions.
5. Safety Review and Management Reporting
- Act as Secretariat or key member of the Safety Action Group (SAG) and Safety Review Board (SRB).
- Prepare safety performance reports, dashboards, and presentations for senior management.
- Escalate significant or unacceptable safety risks to the Head of Safety and Accountable Manager.
6. Safety Promotion and Training
- Promote and reinforce positive safety and just culture across the organization.
- Develop and deliver SMS, Human Factors, and safety awareness training.
- Issue safety bulletins, alerts, and lessons learned to operational personnel.
- Support safety induction programs for Base and Line Maintenance personnel.
7. Regulatory and External Interface
- Act as the primary focal point for SMS matters during CAAS, CAAM, and EASA audits and inspections.
- Coordinate and support responses to regulatory findings related to SMS.
- Liaise with authorities, customers, and internal stakeholders on safety-related matters.
8. Continuous Improvement and Change Management
- Support and oversee the Management of Change (MoC) process from an SMS perspective.
- Identify opportunities for SMS enhancement and alignment with industry best practices.
- Contribute to organizational safety strategy and long-term safety planning.
QUALIFICATIONS AND EXPERIENCE
- Degree in Aviation, Engineering, Safety Management, or related discipline.
- Formal SMS and Human Factors training recognised by CAAS/CAAM/EASA.
- Minimum 5–8 years of experience in aviation safety, SMS, or Quality within a Part 145 organization.
- Demonstrated experience supporting Base Maintenance operations is highly desirable.
COMPETENCIES AND SKILLS
- In-depth knowledge of CAAS, CAAM, and EASA Part 145 SMS requirements.
- Strong understanding of aircraft maintenance operations and human factors.
- Excellent analytical, report-writing, and presentation skills.
- High integrity, professional judgement, and ability to work independently.
- Effective stakeholder engagement and communication skills.
