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CITAGLOBAL BERHAD

EXECUTIVE SECRETARY / PERSONAL ASSISTANT

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Job Description

EXECUTIVE SECRETARY / PERSONAL ASSISTANT TO EXECUTIVE CHAIRMAN & PRESIDENT

JOB PURPOSE : To provide high-level executive, administrative and strategic coordination support to the Executive Chairman & President, ensuring efficient management of priorities, governance deliverables, stakeholder engagements and confidential matters.

ACCOUNTABILITIES:

1. Role Purpose

To provide high-level executive, administrative and strategic coordination support to the Executive Chairman & President, ensuring efficient management of priorities, governance deliverables, stakeholder engagements and confidential matters.

2. Key Responsibilities

A. Executive & Administrative Support

  • Manage and maintain the Executive Chairman & President's calendar, ensuring optimal prioritization of meetings, travel and strategic engagements.
  • Coordinate internal and external meetings, including preparation of agendas, briefing papers and follow-up actions.
  • Act as the first point of contact, screening calls, correspondence and requests with discretion and sound judgement.
  • Draft, review and manage correspondence, presentations and reports on behalf of the office.

B. Governance & Board Coordination

  • Support preparation and collation of Board, Board Committee and senior management meeting papers where required.
  • Track action items, resolutions and key deliverables to ensure timely closure.
  • Maintain proper documentation and filing in line with corporate governance and audit requirements.

C. Stakeholder & Office Coordination

  • Liaise with internal leadership, business divisions and external stakeholders including regulators, advisors and partners.
  • Coordinate protocol matters, official visits and high-level engagements.
  • Support communication flow between the Executive Chairman & President's Office and the Group.

D. Travel & Logistics

  • Manage complex travel arrangements (itineraries, visas, accommodation, briefings).
  • Ensure travel packs and background notes are prepared ahead of engagements.

E. Confidential & Special Assignments

  • Handle highly sensitive information with strict confidentiality.
  • Undertake research, special projects and ad-hoc assignments as directed.
  • Monitor key deadlines, strategic initiatives and priority projects.

3. Key Accountabilities

  • Seamless day-to-day functioning of the Executive Chairman & President's Office.
  • Timely and accurate coordination of executive deliverables.
  • Professional stakeholder engagement and protocol management.
  • Effective safeguarding of confidential information.
  • Coordinate tasks and projects with internal and external stakeholders the Executive Chairman deals with.
  • In line with team spirit, work on the special task assigned by the Chairman.
  • Flexibility and mobility are crucial. May be required to work and/or be on call after normal duty hours which may include evenings, weekends or holidays and attend periodic functions and related events.
  • Any other duties and tasks assigned by his/her superior.

4. Qualifications & Experience

  • Bachelor's Degree in Business Administration, Corporate Management, or related discipline (preferred).
  • Typically 812 years experience supporting C-suite or senior executives.
  • Experience in a public-listed company or highly regulated environment is an advantage.

5. Competencies/Skills

  • Functional
  • Executive office administration
  • Business writing and presentation preparation
  • Meeting governance and documentation
  • Project and time management
  • Behavioral
  • High level of discretion and integrity
  • Strong organizational and multitasking ability
  • Stakeholder management and diplomacy
  • Proactive, resourceful and detail-oriented
  • Proficient in use of Microsoft Office and other related software.
  • Strong initiative skills, working both independently and as part of a team.
  • Excellent skills in teamwork, leadership and communication.
  • Ability to work efficiently on simultaneous assignments under tight deadlines with minimum supervision.

6. Reporting Line

  • Direct reporting: Executive Chairman & President

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Job ID: 143751393