Executive/Senior Executive, Client Success
Hepmil Creators Network (HCN) is a digital creator agency that connects you with the best and most popular creators in the SEA region, and enables brands to reach out to the Millennial and Gen Z audience through the creators social platforms.
HCN MY is the sister company of MGAG, and a subsidiary of Hepmil Media Group. Powered by Hepmil's servicing expertise and data analytics, we work with our creators to launch entertaining and hyper-localised content based on the brand's campaign objectives.
Learn more about HCN and our creators at https://www.hepmil.com/
We're looking for an Executive/Senior Executive, Client Success to grow the business with local advertisers and agencies.
Responsibilities
- Serve as the primary point of contact for HCN creators by assigning jobs and leading in creation of proposals.
- Create proposals for incoming client campaigns by working with HCN's creators in developing content that meet client's objectives.
- Maintain rapport with HCN creators and key accounts to scale business growth on behalf of the company.
- Prepare campaign reports and advise clients on key learnings/recommendations.
- Accomplish marketing and sales objectives by planning, developing, implementing and executing content plans on our creators platforms.
- Manage accounts by ensuring brands objectives and timelines are met, overseeing creative development and video production and ensuring smooth delivery of deliverables.
Requirements
- At least 2-3 years of experience in Accounts/Client Servicing or graduated from Marketing/Communications or equivalent.
- Strong understanding and interest in advertising and media industry, consumer trends on social media.
- Strong understanding of social media platforms, especially TikTok and Youtube.
- Passionate about new media and digital content, with strong interest in social media content creation.
- Strong presentation, interpersonal, organizational and business-judgement skills.
- An appetite for changes, empathetic and proactive.
- Strong negotiation skills and interpersonal skills and comfortable with creator/client facing role.
- Able to manage tight deadlines with strong project management skills.
