Executive/Senior Executive, Client Success

Executive/Senior Executive, Client Success

Hepmil Creators Network (HCN) is a digital creator agency that connects you with the best and most popular creators in the SEA region, and enables brands to reach out to the Millennial and Gen Z audience through the creators social platforms.

HCN MY is the sister company of MGAG, and a subsidiary of Hepmil Media Group. Powered by Hepmil's servicing expertise and data analytics, we work with our creators to launch entertaining and hyper-localised content based on the brand's campaign objectives.

Learn more about HCN and our creators at https://www.hepmil.com/

We're looking for an Executive/Senior Executive, Client Success to grow the business with local advertisers and agencies.

Responsibilities

• Serve as the primary point of contact for HCN creators by assigning jobs and leading in creation of proposals.
• Create proposals for incoming client campaigns by working with HCN's creators in developing content that meet client's objectives.
• Maintain rapport with HCN creators and key accounts to scale business growth on behalf of the company.
• Prepare campaign reports and advise clients on key learnings/recommendations.
• Accomplish marketing and sales objectives by planning, developing, implementing and executing content plans on our creators platforms.
• Manage accounts by ensuring brands objectives and timelines are met, overseeing creative development and video production and ensuring smooth delivery of deliverables.

Requirements

• At least 2-3 years of experience in Accounts/Client Servicing or graduated from Marketing/Communications or equivalent.
• Strong understanding and interest in advertising and media industry, consumer trends on social media.
• Strong understanding of social media platforms, especially TikTok and Youtube.
• Passionate about new media and digital content, with strong interest in social media content creation.
• Strong presentation, interpersonal, organizational and business-judgement skills.
• An appetite for changes, empathetic and proactive.
• Strong negotiation skills and interpersonal skills and comfortable with creator/client facing role.
• Able to manage tight deadlines with strong project management skills.