will have the overall responsibility to manage the technical facilities, engineering services and all experience services for the client for day-to-day activities for the office
Duties
Site Operations Management
Responsible for technical and facilities operations, ensuring all requirements are met
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Implement/ manage building procedures and performance measures and ensure they are maintained at all times
Review existing operations regularly and develop initiatives and strategies to reduce costs and improve operational standards
Provide comprehensive and accurate reporting relating to the Critical Environment as directed/ required 24/7 emergency call support and site attendance is required
Risk Management
Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
Follow established escalation procedures and incident reporting procedures
Client/Stakeholder Management
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Procurement & Vendor Management
Ensure vendors are well-managed, delivering services on time and within budget
Contracts Management
Manage all contracts to ensure that they are professionally delivered at the right costs Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
Ensure contracts are continually assessed to deliver best value to the client
Finance Management
- Actively work to ensure that the site's financial operations, within your delegation, are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
What you will bring:
- Demonstrated experience in a similar Senior Facilities Manager role with an in depth and thorough understanding of technical aspects of property (Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
- Knowledge of local occupational health and safety requirements
- Knowledge of vendor management for specialized services
- Proven capacity to understand and interpret commercial contracts
- Strong budget management and financial analysis skills
- Demonstrates proactive & professional approach to customer service and stakeholder engagement
- Ability to interact with a wide range of client staff, including senior levels
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Analytical, proven ability to solve problems using a quantitative approach
What to expect from us:
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
