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Develop market strategies and identify new business opportunities to drive continuous growth.
Diagnose customer-reported technical issues and guide them through effective troubleshooting.
Stay updated on product knowledge and industry trends to provide accurate customer support.
Conduct product training for customers and support them in using product features effectively.
Maintain high professionalism in customer interactions and provide timely responses to their needs.
Improve support processes, perform joint customer visits, train technical sales staff, and produce clear reports/documentation
Degree/ Diploma in Electronics Engineering or equivalent.
At least 5 years of experience in Electronics Application Engineering
Experienced in circuit/PCB design with EMC/EMI and magnetic components expertise.
EMC lab testing experience and ability to support customer design needs.
Strong leadership, self-motivation, result-orientation, and excellent English communication skills.
Based in Penang and willing to travel frequently (25% a month)
Job ID: 148580035
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