Field Application Engineer - Remote

Job Summary

Responsible for end-to-end technical support and solution deployment of Broadcom chips (Switch/PHY/Storage) for customers in Penang, and maintaining good customer relationships.

Key Responsibilities

1.Full-cycle customer technical support: Pre-sales solution selection, schematic/PCB review, reference design delivery; In-sales prototype bring-up, debugging, POC validation; Post-sales on-site troubleshooting, failure analysis and issue closure.

2.Cross-team collaboration: Partner with sales and marketing for customer visits, technical seminars, solution demos and POC management; drive project approval, mass production and volume ramp.

Requirements

1.Education & Major: Bachelor's degree or above in Electronic Engineering, Telecommunications, Microelectronics, Computer Science or related STEM.

2.Experience: 3+ years in networking/storage/hardware/FAE; Broadcom product expertise preferred.

3.Technical Skills

Solid foundation in high-speed circuits, analog/digital electronics.

Skilled with oscilloscopes, logic analyzers, SI tools.

Proven ability in server/switch bring-up, debugging and troubleshooting.

4.Soft Skills: Excellent customer communication, on-site problem-solving and project driving skills; result-oriented.

5.Language: Fluent in Chinese and English(both as working languages)