Summary
JOB DESCRIPTION
Deliver advanced technical support and on-site services for Vertiv core products and associated electrical systems, including RMU, LV/HT systems. Responsibilities include installation, commissioning, maintenance, and troubleshooting, acting as a senior resource for complex projects while ensuring compliance with safety and industry standards.
Key Responsibilities
Installation & Commissioning
- Install and commission Vertiv power and thermal solutions, RMU, and LV/HT electrical systems at client locations.
- Configure and calibrate control systems for engines, transmissions, electric drives, and cooling units.
- Support firmware upgrades and system optimization activities.
Maintenance & Repair
- Perform preventive and corrective maintenance on power systems, precision cooling units, RMU, and powertrain components.
- Diagnose and resolve mechanical, electrical, and software-related issues using advanced diagnostic tools.
- Provide root cause analysis and corrective actions for complex failures.
Electrification Expertise
- Service high-voltage systems, battery packs, inverters, and electric motors.
- Ensure compliance with ISO and high-voltage safety protocols during all operations.
Customer Support
- Provide technical training and operational guidance to clients.
- Document service activities, prepare detailed reports, and maintain accurate records in compliance with Vertiv standards.
- Act as a technical mentor for junior engineers.
Compliance & Safety
- Follow industry standards and safety regulations during all field operations.
- Conduct risk assessments for high-voltage and mechanical systems.
- Ensure adherence to local regulatory requirements and Vertiv safety guidelines.
Qualifications
- Education: Bachelor's degree in electrical, Mechanical, Automotive Engineering, or equivalent.
- Experience:
- 25 years in field service for power systems, thermal solutions, RMU, or LV/HT electrical systems.
- Hands-on experience with hybrid and electric powertrain components is an advantage.
- Skills:
- Proficiency in diagnostic tools and software.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read electrical schematics and mechanical drawings.
Desired Competencies
- Excellent problem-solving and analytical skills.
- Strong communication and customer service orientation.
- Ability to work independently and travel extensively, including weekends and on-call rotations.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Transparent and Open Communication
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
