Field Service

Field Service Coordinator

Job Description

This role provides essential administrative and logistical support for the deployment of field service activities. This role ensures that field teams have the necessary tools, documentation, and approvals to perform their job efficiently and safely. The coordinator also supports commercial and operational functions by preparing inter-company proposals and managing purchase requisitions for both internal and external services.

Key Responsibilities

1.Deployment Support

Coordinate all administrative aspects of field service deployment

Ensure field teams have required tools, equipment and documentation before mobilization

Verify all customer and company requirements are met prior to deployment, including safety, compliance and site-specific approvals

Track mobilization readiness and follow-up on actions to ensure on-time mobilization

2.Inter-company Proposal Preparation

Prepare internal proposals (cost estimates) for field service jobs that require support from other countries or regions

Ensure compliance with internal policies (BTAT, PATAC etc.) and on-time submission

3.Purchasing Management

Create purchase requisitions for internal resources, external services or subcontractors required for field services

Coordinate with Procurement and Finance to ensure timely approval of purchase orders

Track requisitions and provide updates to relevant stakeholders

4.Documentation & Reporting

Prepare and maintain accurate deployment, including job folders, work instructions, and customer specific requirements

Ensure service reports and field records are submitted on time, properly completed and archived

Maintain traceability for all documents and approvals for audit purposes

5.Coordination with Internal Teams

Liaise with Field Resource Manager to understand workforce availability and readiness

Work closely with Regional Field Service Planner to support scheduling and mobilization

Coordinate with Operations, Sales and other support functions to ensure all deployment needs are addressed

6.Continuous Improvement

Identify administrative or process gaps that cause delays or errors in deployment

Suggest improvements to streamline mobilization, documentation and proposal preparation

Support standardization and best practices across the field services organization

Requires Skills & Qualifications

Diploma or degree in business administration, logistics, engineering or operations

Experience in field service support, technical administration or operations coordination

Strong organization, documentation and attention-to-detail skills

Proficiency in Microsoft Office, ERP and document management systems

Clear communicator, dependable and able to manage multiple priorities simultaneously