Field Service Technician/Engineer

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

• Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc.
• Preventive Maintenance/Calibration for all level equipment
• Installation of equipment
• Attend to break-fix and customer technical issue
• Attend to customers technical inquiries and provide technical support to ensure customers satisfaction
• Interact with customers technical teams
• Develop customer's staff by providing technical training
• Self-Improvement initiatives: commitment to complete assessment and training plan within timeline

What You Need to Succeed

Mandatory:

• Degree/Diploma in Engineering/chemistry or related field
• At least 2-3 years working experience in a Service environment
• Self-starter with a proactive approach
• Possess own transport and willing to travel

Preferred:

• Firsthand understanding of technical equipment
• Knowledge of weighing or analytical instrument

Our Offer to You

• Fixed 1.5 months contractual bonus
• Medical care with dental entitlements
• Life insurance coverage
• Skills development
• Diversity, flexible and fun working culture

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.