Insurance Administration and Mailbox Support — 40%
- Monitor and manage the Global Insurance mailbox and respond to routine internal insurance enquiries.
- Coordinate requests for certificates of currency, evidence of insurance, policy documents and other routine insurance records.
- Maintain insurance records, certificates, policy documentation, trackers, registers and document repositories.
- Update insurance databases, systems and trackers with policy, certificate, renewal and claims administration information.
- Provide administrative data and documentation support for routine insurance queries, claims coordination and broker requests.
- Track requests through to completion and escalate technical coverage, claims or insurance advice matters to the appropriate subject matter expert.
Insurance Renewal and Group Risk Data Coordination — 25%
- Support annual insurance renewal timelines, broker meeting preparation, meeting actions and compliance-related deadlines.
- Collect and consolidate renewal information from global sites, functions and regional teams using agreed templates and processes.
- Maintain renewal workbooks, trackers, evidence files, broker submission materials and supporting documentation.
- Follow up stakeholders to ensure submissions are received within agreed timeframes.
- Check submitted data for completeness, consistency and obvious gaps or unusual items requiring follow-up.
- Provide administrative data and documentation support to the Global Risk team for insurance renewals, risk assessments, business continuity reviews and
- other recurring governance processes.
Environmental and Sustainability Data Support — 25%
- Collect environmental and sustainability data from global sites, functions and data owners.
- Follow up data owners to ensure information is submitted on time and in line with reporting requirements.
- Maintain environmental and sustainability reporting spreadsheets, trackers and databases on a monthly basis.
- Review submitted data for completeness and identify missing, inconsistent or unusual information for follow-up.
- Assist in preparing information and supporting documentation for sustainability reporting and assurance activities.
- Maintain records of data sources, methodologies and evidence to support reporting requirements.
- Coordinate with stakeholders across different countries and functions to support timely and complete data collection.
Process Improvement, Automation and Team Support — 10%
- Identify practical opportunities to simplify, standardise and automate recurring administrative and data collection processes.
- Help maintain and improve templates, trackers, workflows, checklists and reporting tools.
- Maintain process notes, user guidance and simple reference materials for recurring activities.
- Support ad hoc Group Risk & Assurance requests where the work relates to administration, coordination, data collection, records management or process improvement.
Key Relationships
- Internal stakeholders
- External stakeholders
- Group Risk & Assurance team
- Sustainability team
- Finance
- Legal
- Procurement / Supply Chain
- Operations and Manufacturing
- Regional and functional stakeholders
- Global site representatives
- Insurance brokers
- External assurance providers
- External consultants as required
