Job ID
227308
Posted
01-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management, Workplace Strategy
Location(s)
Petaling Jaya - Selangor - Malaysia
About The Role
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning,
managing, and directing business operations for a small to medium sized client or region.
This job is part of the Operations Management job function. They are responsible for coordinating staff functions and
operations that support the organization's goals and strategies.
What You'll Do
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance
evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
Set and track staff and department deadlines. Mentor and coach as needed.
- Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify
opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or
regions.
- Ensure compliance with company policy, business and professional licensing, real estate law, and state, and
federal guidelines.
- Maintain data integrity across systems used by the team.
- Partner with regional teams and departments to identify and implement organizational best practices.
- Assist with the development of training programs, business processes, and system training programs.
- Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared
interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and
departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident
in existing systems and processes.
What You'll Need
- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of
experience and education will be considered.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and
rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance
expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and
department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset
Service line: None
