Food & Beverage Assistant

Guest Service & Hospitality

● Greet users and Googlers warmly and provide friendly, professional assistance with inquiries, dietary concerns, and wayfinding as required.

● Maintain a calm, approachable, and service-focused presence, particularly during peak meal periods.

● Support food line service through portioning, plating, serving, and replenishing food items as directed.

● Maintain a basic knowledge of menus, ingredients, and dietary requirements to assist guests effectively.

Station Setup & Maintenance

● Set up assigned service areas, including beverage stations, salad bars, snack counters, and condiment stations, in accordance with daily service plans.

● Ensure all service stations remain clean, well-stocked, organized, and presentable throughout service.

● Monitor food levels, utensils, supplies, signage, and menu cards, replenishing items as necessary to ensure smooth and uninterrupted service.

Dining Area Cleanliness

● Maintain cleanliness and organization throughout dining areas, including wiping tables, arranging seating, and collecting used trays and utensils.

● Follow established cleaning schedules and regularly sanitize high-touch surfaces throughout the shift.

● Support back-of-house and dishwashing teams during peak service periods or whenever required.

Food Safety & Compliance

● Assist the Food Service Supervisor with meal-line checks to ensure compliance with food safety and service standards, including food temperatures, allergen information, menu cards, and food presentation, texture, taste, colour, and garnish.

● Follow proper food handling practices, including FEFO/FIFO, labelling, temperature monitoring, and allergen awareness.

● Adhere to HACCP, EHS, and Sodexo at Google's food safety, health, and sustainability standards.

● Wear appropriate PPE and uniforms in accordance with company policies and safety requirements.

Team Collaboration & Service Excellence

● Work closely with culinary, BOH, and FOH teams to maintain efficient service flow and deliver a positive guest experience.

● Communicate proactively with the Food Service Supervisor regarding task assignments, inventory requirements, operational needs, and guest feedback.

● Participate actively in daily briefings, shift huddles, team meetings, and training sessions.

● Act as a positive brand ambassador for Sodexo at Google by consistently demonstrating professionalism, teamwork, hospitality, and a commitment to service excellence in every interaction with guests, colleagues, and clients.

Requirements:

• High school diploma or vocational certificate.
• Food Handling, Food Safety, HACCP, or ServSafe certificate is a plus.
• Experience in hotels, restaurants, catering, or high-volume settings is an advantage.
• Candidates should be comfortable withhandling and serving alcoholic beverages as part of the role.
• We welcome applications from Malaysian citizens and local candidates who meet the requirements.