This role is pivotal in driving product innovation, improving quality, expanding the customer base, and ensuring operational excellence to deliver exceptional experiences and maintain TGV's competitive advantage.
- Lead R&D initiatives for both existing and new products, focusing on continuous quality enhancement, innovation, and strategic differentiation to strengthen TGV's market position.
- Introduce compelling F&B offerings that delight customers, encourage repeat visits, and attract non-moviegoers to the cinema lobby, driving incremental revenue.
- Oversee vendor management and production controls to ensure product quality, consistency, and compliance with regulatory standards, while maintaining alignment with management approvals.
- Evaluate and implement advanced technologies to achieve operational efficiency and secure a competitive edge within targeted timelines.
- Collaborate with internal departments to streamline the Go-to-Market (GTM) process, ensuring timely and effective product launches.
- Conduct regular sensory evaluations to gather customer feedback and insights, enabling data-driven product improvements.
- Develop and update SOPs in partnership with the training team to enhance production effectiveness and operational consistency.
- Uphold procurement and tendering best practices, ensuring alignment with TGV's policies and strategic objectives.
This ideal person for this role is able to create premium F&B experiences through innovation, consumer insights, and efficient production for concession venues.
Required:
- Diploma, Degree, or Postgraduate qualification in a relevant field
- Minimum 5 years of experience in the food industry
- Sound financial acumen and strong F&B business acumen
- Experience in food product development and process design
- Good communication and presentation skills in English and Bahasa Malaysia
Preferred (Bonus Skills):
- Hands-on expertise in food production quality and technology management
- Experience with recognized food manufacturing organizations
- Exposure to product invention and innovation processes
Why Join Us
This role offers the opportunity to drive food innovation and process improvement within a forward-thinking company. It supports career growth, encourages cross-functional collaboration, and contributes to TGV's strategic evolution by identifying new business opportunities through agile thinking.
- Innovative Impact: Lead food product innovation and process refinement in a dynamic, forward-thinking local enterprise.
- Career Growth: Be part of a company that prioritizes employee development and supports professional advancement.
- Collaborative Culture: Work closely with cross-functional teams to drive strong outcomes and shared success.
- Strategic Evolution: Contribute to a well-established brand's next phase of growth by leveraging agile thinking and seizing new business opportunities.
What's Next for This Role
- Exposure to cross-functional business initiatives with potential to shape company-wide F&B strategy, influence national rollouts, and drive new revenue streams across TGV's ecosystem.
- Opportunity to progress into a senior role such as Senior Product Development Manager or Head of Concessions Innovation, leading larger-scale projects and mentoring a product development team.
