Fraud Investigator, Enterprise Fraud Risk

Job Requirements

Independent fraud investigation is the key element of this role.This role report to the Head, Enterprise Fraud Risk in the 2nd line of defence of the organisation.

• The jobholder is responsible to perform independent investigation on e-banking fraud and internal staff fraud, establishing facts, modus operandi, control deficiencies, process gaps and making appropriate recommendations.
• Ability to analyse complex data, identify patterns and draw conclusions and provide recommendations that will mitigate and prevent fraudulent activities.
• Preparation of timely and quality investigation report upon completion of investigation. Document investigations comprehensively and maintain high levels of confidentiality while conducting investigations.
• Ability to remove personal bias to focus on fact-based evidence and remain impartial in sensitive situation involving suspects.
• The jobholder is required to keep abreast of fraud trends in the industry and able to identify potential areas of fraud risk and highlight this to the Head, Enterprise Fraud Risk.
• Key to this requirement is the establishment of industry/ law enforcement agencies networks in the country.Strong relationship management with Police and counterparts in the industry externally (IBTF, MRMTF, MFAN), and internally with business units, functional lines, other 2nd line of defence functions and Internal Audit Department.
• Carry out any other responsibilities/tasks as assigned by the Head, Enterprise Fraud Risk from time to time.

Qualifications and Required Skills

• 5-10 years of experience in fraud investigations preferably in the Banking Industry.
• Possesses excellent problem solving, critical thinking and analytical skills as well as being able to work independently and prioritise efficiently.Positive and constructive attitude is a must.
• Strong written and verbal communication skills in English.
• High ethical standards and integrity to handle confidential and sensitive information responsibly.
• Strong written and verbal communication skills in English.
• Demonstrate strong investigative ability, internet research and organisational skills.
• Ability to work and multi-task in a fast paced and rapidly changing environment.