Fraud Review Executive (1-year Contract) - Fresh Graduates are Welcomed!

Shopee

Malaysia, Kuala Lumpur

1-3 Years

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Posted 6 hours ago
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Job Description

Job Description:

Review and investigate user-reported cases related to fraud, abusive behaviors, and suspicious seller activities.
Conduct end-to-end analysis on seller accounts, orders, and transactions to identify fraud signals and policy violations.
Contribute to improving fraud detection and prevention strategies.
Monitor trends and analyze large datasets to proactively identify emerging fraud patterns, including fake sellers and non-fulfillment risks.
Escalate high-risk cases and recommend enforcement actions based on investigation findings.
Collaborate with cross-functional teams (e.g., Customer Service, Product, Risk, Compliance) to resolve fraud-related issues and improve processes.
Identify system or process gaps and propose preventive measures to strengthen fraud controls.
Consistently meet operational KPIs such as accuracy, productivity, and turnaround time.
Prepare and present investigation findings, insights, and reports to stakeholders.

Requirements:

Good to have 1â€3 years of experience in a similar role and related field (fresh graduates are welcomed to apply).
Strong analytical skills with proficiency in Excel / Google Sheets (e.g., pivot tables, lookups, basic data analysis).
Ability to work independently in a fast-paced, high-volume environment with strong attention to detail.
Good communication skills with the ability to clearly present findings and recommendations.
Ability to adapt quickly to evolving fraud tactics, operational changes, and updates in SOPs.
Willingness to work on a rotating shift schedule (e.g., weekends and night shift).
Experience working with data tools / dashboards and basic knowledge of SQL is a plus.
Strong curiosity and investigative mindset.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 147008253

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