Job Description: - Provide excellent customer service to clients in person, over the phone, and via email.
Schedule appointments and consultations, ensuring accuracy and efficiency.- Greet clients upon arrival and ensure they feel welcome and comfortable.
Assist clients with product selection, providing information on features, benefits, and usage.
- Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
Maintain cleanliness and organization of the reception and waiting areas.- Answer inquiries and address concerns promptly and professionally.
Assist with administrative tasks such as filing, data entry, and inventory management.
- Collaborate with other team members to ensure a smooth and seamless customer experience.
Promote and upsell additional products and services to clients as appropriate.
Fresh graduate are welcome to apply.- High school diploma or equivalent; additional education or training in customer service is a plus.
Proven experience in a customer service role, preferably in the aesthetic industry.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Strong organizational and multitasking abilities, with keen attention to detail.- Ability to work effectively in a fast-paced environment and remain calm under pressure.
Proficiency in computer skills, including MS Office and appointment scheduling software.
- Knowledge of aesthetic treatments, products, and procedures is desirable.
Willingness to learn and adapt to new technologies and procedures.- Ability to maintain confidentiality and handle sensitive information with discretion.
Flexibility to work evenings, weekends, and holidays as needed.
Commission and discounts for in-house aesthetic services
Job Types: Full-time, Fresh graduate
Pay: RM3,
- 00 - RM4,000.00 per month
Benefits: - Opportunities for promotion
Professional developmentSchedule:
Monday to Friday
