Functional Consultant

Responsibilities:

• Perform business processes and requirements analysis and prepare related documentation.
• Communicate with clients on various levels to obtain the necessary understanding on the business processes and requirements.
• Produce documents such as business blueprint documents, functional specifications documents, process flow diagrams, testing scripts and training materials.
• Prepare and conduct workshops for training, presentation, system demonstration, etc.
• Plan and conduct user acceptance tests and trainings to end users and provide application support.
• Apply structured problem-solving skills to evaluate problems, identify root causes, and come up with action plans and resolution options.
• Effectively communicate plans, findings, suggestions, and/or ideas with cross functional team members and clients.
• Define implementation plan, monitor project progress, and conduct project status updates meeting for clients.
• Provide domain knowledge and ongoing functional expertise to clients and provide workaround and suggestions on application issues.

Requirements:

• Bachelor's Degree in Computer Science, Information Systems, Science & Technology, Social Science/Sociology, Business Studies/Administration/Management, equivalent or any IT related disciplines (Minimum bachelor or Post-graduate degrees)
• Strong knowledge in computer industry, technology fields and software development.
• Strong proficiency in English and Malay language (written and spoken).
• Highly motivated and able to work independently.
• Excellent communication and interpersonal skill.
• Strong analytical, critical thinking and problem solving skills.
• Ability to work independently and collaboratively in a team environment.