Job Purpose
The job exists to plan, execute, and manage impactful events and content that engage the public, enhance brand visibility, and support the organization's mission of promoting public transportation usage through meaningful community engagement and strategic communication.
Key Accountabilities
- Guest Engagement: Greet and assist visitors with information about the gallery exhibits, events, and activities, ensuring a positive and informative experience.
- Visitor Support: Provide assistance at the gallery counter, managing visitor inquiries, guiding tours, and addressing any issues or concerns promptly.
- Information Provision: Ensure accurate and up-to-date information is available to all visitors regarding gallery displays, upcoming events, and operational details.
- Event Coordination: Assist in the setup and facilitation of gallery events, workshops, or programs, ensuring smooth execution and visitor satisfaction.
- Gallery Maintenance: Ensure the gallery environment is clean, organized, and welcoming, including ensuring displays are properly set up and functioning.
- Cashier & Inventory Management: Use the POS system to handle payments, manage the cash register, track stock, and help with inventory and restocking.
Qualifications, Skills & Knowledge
- Minimum Diploma in Public Relations, Mass Communication, or equivalent.
- Minimum 2 years working experience in public relations, front-facing communication roles, or gallery/exhibition operations.
- Excellent verbal and written communication skills, particularly in explaining gallery content clearly and effectively to guests.
- Skilled in engaging with the public, media, and VIP guests in a professional and polished manner.
- Experienced in guiding and briefing visitors to ensure a smooth, informative, and enjoyable gallery experience.
- Comfortable using basic communication tools such as email, online forms, and guest registration Familiar with cashier systems and basic inventory tracking tools.
