Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS
Would you like to become part of the world's most international company
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS
- Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
- Organise appropriate shifts and manning levels to meet business requirements.
- Ensure incoming shipments are recovered, break bulked, inspected and cleared in the quickest, most efficient manner possible.
- Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
- Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
- Monitor ground handler and warehouse provider performance and complete all necessary reports.
- Ensure safe working practices and environment within the shift.
- Participate in gateway quality policy and initiatives e.g. ISO.
- Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
- Develop IKOs/KPIs with team members and monitor individual performance.
- Consult performance appraisal.
- Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
- Identify training needs and opportunities to develop a highly skilled functional department.
Qualifications
YOUR PROFILE
- Exhibits an execptional degree of ingenuity, ,creativity, resourcefulness and empathy.
- Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
- Typicaly requires Diploma (or equivalent) 2-3 years operations experience, preferably within transportation or logistics industry
- Line Trainer certified
- First Aid certified
- IATA Dangerous Goods Acceptance Certification
OUR OFFER
- Strong career support in a international environment
- Great culture and colleagues
- Multifarious benefit program
Do you see a personal challenge in these versatile and reponsible tasks Then apply now!
We look forward to receiving your application!