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DHL Express

Gateway Operations Duty Supervisor)

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  • Posted 9 days ago
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Job Description

Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS

Would you like to become part of the world's most international company

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.

Do you want to make a difference Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

  • Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
  • Organise appropriate shifts and manning levels to meet business requirements.
  • Ensure incoming shipments are recovered, break bulked, inspected and cleared in the quickest, most efficient manner possible.
  • Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
  • Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
  • Monitor ground handler and warehouse provider performance and complete all necessary reports.
  • Ensure safe working practices and environment within the shift.
  • Participate in gateway quality policy and initiatives e.g. ISO.
  • Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
  • Develop IKOs/KPIs with team members and monitor individual performance.
  • Consult performance appraisal.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
  • Identify training needs and opportunities to develop a highly skilled functional department.

Qualifications


YOUR PROFILE

  • Exhibits an execptional degree of ingenuity, ,creativity, resourcefulness and empathy.
  • Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
  • Typicaly requires Diploma (or equivalent) 2-3 years operations experience, preferably within transportation or logistics industry
  • Line Trainer certified
  • First Aid certified
  • IATA Dangerous Goods Acceptance Certification

OUR OFFER

  • Strong career support in a international environment
  • Great culture and colleagues
  • Multifarious benefit program

Do you see a personal challenge in these versatile and reponsible tasks Then apply now!

We look forward to receiving your application!

More Info

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About Company

Job ID: 144721837

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