Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
You will be responsible for facilitating Agile ceremonies, removing delivery impediments, and enabling high‑performing, cross‑functional teams—while also understanding and supporting AI‑specific development workflows, risks, and metrics.
Key Responsibilities
Agile Delivery & Team Facilitation
- Lead and facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Refinement).
- Manage sprint commitments, capacity planning, delivery cadence, and removal of blockers.
- Work with Product Owners to maintain a clear, prioritized backlog including AI-specific user stories (model features, data pipelines, prompt templates, evaluation tasks).
GenAI Project Delivery
- Support delivery teams building LLM-based solutions, including:
- Copilots and conversational agents
- Retrieval-Augmented Generation (RAG) applications
- Automated summarization, insight extraction, and knowledge assistants
- AI-powered workflow automation
- Fine-tuning, prompt engineering, model evaluation cycles
- Ensure smooth execution of AI-specific development workflows:
- Data preparation, annotation, and quality validation
- Prompt iteration, benchmarking, and model evaluation
- AI safety, guardrail implementation, and acceptance criteria
- Continuous feedback loops using user telemetry and eval results
- Collaborate with Data Scientists, AI Engineers, MLOps, Cloud/Platform teams, and domain SMEs.
Coaching & Continuous Improvement
- Coach teams and stakeholders on Agile values and AI delivery best practices.
- Champion the adoption of AI-aware Agile artifacts (e.g., model evaluation scorecards, prompt versioning logs).
- Drive continuous improvement based on sprint metrics, model performance metrics, and team feedback.
Risk, Governance & Compliance
- Identify risks related to GenAI adoption: data privacy, accuracy, hallucinations, bias, and operational constraints.
- Facilitate risk mitigation activities in alignment with Data Governance, Security, and Responsible AI guidelines.
- Ensure teams comply with regulatory, data-handling, and model-governance standards.
Stakeholder & Product Collaboration
- Facilitate alignment between business stakeholders, Product Owners, and technical/AI teams.
- Communicate sprint progress, delivery risks, and AI capability readiness clearly to leadership.
- Support design of user journeys and testing workflows for GenAI-based capabilities.
Reporting & Transparency
Provide visibility on metrics such as:
- Velocity, throughput, predictability
- Cycle time and impediments
- AI-specific metrics (accuracy, hallucination rates, evaluation scores)
Produce sprint dashboards and facilitate data-driven decision-making.
Scaled Agile (If Applicable)
Operate smoothly in a multi-team or scaled setup (SAFe, Scrum@Scale, LeSS).
Handle cross-team dependencies, especially data, model assets, and platform integrations.
Required Experience & Qualifications
- 5–9 years of relevant experience in Agile delivery, Scrum Mastery, technical project management, or engineering leadership.
- Strong experience supporting or delivering AI / ML or Generative AI initiatives.
- Solid understanding of LLMs, RAG architectures, prompt engineering, and model evaluation concepts (hands‑on coding not mandatory, but technical fluency is essential).
- Proven ability to work with cross‑functional teams including Data Science, Engineering, MLOps, and Cloud teams.
- Bachelor's degree in Computer Science, Data Science, Engineering, or a related technical discipline (Master's is a plus).
- Hands‑on experience with Agile frameworks (Scrum preferred; SAFe/LeSS a plus).
Preference will be given to candidates who are Malaysian citizens or hold valid Right to Work / RPT status.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
