Job Description
General Clerk Associate Representative (Kuala Lumpur, Malaysia)
Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.
The Cigna office in Kuala Lumpur operates as a liaison office, providing administrative support to its parent company in Belgium, in relation with health insurance administration service.
The Belgium office is the headquarters of a dedicated unit of Cigna, which focuses on the needs of International Organisations. This unit has over 50 years of experience in designing, implementing and managing international group health insurance and employee benefits programs for international and locally recruited staff from Intergovernmental (IGO) and Nongovernmental (NGO) Organisations. These programs cover medical as well as incapacity, disability and life benefits, and offer a range of health and well-being services.
For our office in Kuala Lumpur, Malaysia we are looking for a General Clerk Associate Representative
The Position:
A vacancy has arisen within Provider Intake Department opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team.
You will be responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back office environment.
Main Duties/Responsibilities:
Management of Intake documents
Sorting, processing and vetting of claims first hand for claims payment
Electronic transfer of received claims to the various platforms
Triaging the flow between members and provider claims
Operates data entry devices to perform a variety of data entry and verification duties
Use of basic office equipment (including a photocopy machine, facsimile machine) when onsite
Formats and produce documents
Peer to Peer Validation Checks
Triaging the flow of Provider claims- Data Governance
Works with numbers (i.e., add, subtract, multiply and divide)
Uses word processing, spreadsheet, database or other software on a computer
Any other tasks assigned
Skills/Qualities:
Fluent in English (Verbal & Written)
Has the ability to complete tasks with little or no supervision
Self-motivated with a proactive approach
Exceptional attention to detail and accuracy
Ability to take ownership
Work well in a team environment
Ability to learn in a virtual environment
Excellent problem solving skills
Confidentiality Management of Data
You have graduated with a Diploma or Degree from a recognized institution.
OUR OFFER
A challenging job in an international and growing enterprise.
A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
Market - related salary conditions
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
