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JB Cocoa

Global HR Specialist

3-6 Years
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Job Description

We are seeking a proactive and detail-oriented Global HR Specialist to manage global HR operations. This role will have a focus on payroll administration across multiple countries and support broader HR functions including recruitment coordination, employee lifecycle management, and HR projects. We are looking for someone who is adaptable, hands-on, and comfortable working in a dynamic, cross-border environment.

Roles and Responsibilities:

Global Payroll Management

  • Manage end-to-end payroll processes across multiple countries in collaboration with external payroll vendors.
  • Ensure payroll accuracy, timeliness, and compliance with local statutory requirements.
  • Coordinate payroll inputs including salaries, allowances, overtime, and statutory deductions.
  • Review payroll reports and resolve discrepancies with vendors and internal stakeholders.
  • Stay updated on local labour laws, tax regulations, and payroll compliance requirements.

Claims & Benefits Administration

  • Manage the end-to-end employee e-claim process across regions, ensuring timely and accurate processing.
  • Review and verify employee claims in accordance with company policies and guidelines.
  • Liaise with employees, managers, and finance teams to resolve claim discrepancies or issues.
  • Ensure proper documentation, audit readiness, and compliance with internal controls.
  • Maintain and improve the e-claim system, including process enhancements and user experience.
  • Provide guidance to employees on claim policies, eligibility, and submission procedures.

Operations & Employee Lifecycle

  • Support onboarding and offboarding processes for global employees.
  • Maintain accurate employee records and HR documentation.
  • Administer employee benefits, leave tracking, and HR systems updates.
  • Act as a point of contact for employee HR-related queries.

Talent Acquisition Support

  • Coordinate recruitment activities including job postings, interview scheduling, and candidate communication.
  • Support hiring managers and ensure a smooth recruitment process.
  • Assist in employer branding and campus or early talent initiatives where required.

HR Projects & Continuous Improvement

  • Participate in HR initiatives, process improvements, and system enhancements.
  • Support implementation of HR policies and procedures across regions.
  • Assist with HR reporting and data analysis for management insights.

Job Requirements:

  • Bachelor's Degree in Human Resources, Business Administration, or related field.
  • 3–6 years of HR experience, with exposure to payroll (multi-country experience is an advantage).
  • Familiarity with payroll vendors and HRIS systems.
  • Experience in a regional or global HR role.
  • Good understanding of HR operations and employment practices.
  • Strong attention to detail, organizational, and problem-solving skills.
  • Ability to manage multiple priorities and work independently.
  • Good communication skills and ability to work with diverse stakeholders across regions.

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About Company

Job ID: 147267345