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encora inc.

Governance & Assurance Manager (ITSM)

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  • Posted 15 hours ago
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Job Description

  • Maintain and enforce IT Infrastructure governance frameworks, policies, and standards.
  • Perform infrastructure risk assessments and identify operational, security, resilience, and third-party risks.
  • Design, monitor, and review infrastructure controls.
  • Coordinate internal and external IT audits.
  • Prepare audit evidence and manage remediation activities.
  • Conduct periodic governance and assurance reviews.
  • Monitor compliance with internal policies and regulatory requirements.
  • Produce governance, risk, and compliance reports for senior management.
  • Collaborate with Infrastructure, Security, Compliance, Risk, and Audit teams.
  • Recommend continuous improvements to governance processes and control effectiveness.

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Job ID: 151470755