Join us as a
Group Assistant Manager, Multi Brand
- The Group Assistant Manager, Multi-brand is responsible for developing and supporting the multi‑brand service business (non‑Schindler equipment), including maintenance, repair, modernization support, and technical capability development. The role acts as a key technical authority, ensuring safe, reliable, and high‑quality service delivery across multi‑brand portfolios while strengthening field competencies and business growth
We Elevate... Your Responsibilities
Multi‑Brand Business Development & Technical Support
- Development of multi-brand business including service & repair and support modernization in case necessary.
- Support service and maintenance department in operating companies to conduct technical site assessments for multi‑brand equipment, identifying risks, opportunities, and defining go/no‑go criteria.
- Provide expert technical guidance on maintenance, troubleshooting, and repair (remote and on-site where required).
Technical Governance & Documentation
- Lead analysis of technical incidents, callbacks, and prepare structured technical reports.
- Develop, review, and standardize technical documentation in collaboration with service and maintenance department in operating companies and Global Multi‑Brand teams.
- Establish standard parts lists for different multi‑brand equipment models.
- Ensure compliance with internal processes, safety standards, and documentation governance.
Spare Parts & Supplier Management
- Identify and review supplier qualifications for spare parts sourcing.
- Support development of reliable spare parts strategies for multi‑brand portfolios.
Capability Building & Training
- Deliver technical training to service and maintenance department in operating companies, including troubleshooting and maintenance practices.
- Develop training materials and support the creation of local trainers.
- Contribute to building local multi‑brand expertise and capability.
Safety, Quality & Continuous Improvement
- Drive improvements in safety and service quality for multi‑brand equipment.
- Promote consistent application of maintenance standards and best practices.
- Support knowledge sharing and contribute to global multi‑brand expert network.
We Elevate... Your Best Self
- Diploma in engineering, preferably in mechanical, electrical, building services or engineering.
- Relevant local regulatory licenses or certifications preferred.
- Minimum 5 years of hands-on experience in elevator & escalator:
- Commissioning
- Maintenance
- Troubleshooting and repair
- Proven experience with multi-brand equipment is highly preferred.
- Experience in technical training, coaching, or filed support is highly preferred.
- Basic communications in English and report writing. Proficiency in business and technical English would be an advantage.
- Ability to work independently and provide technical leadership in the field.
- Strong stakeholder management with customers, contractors, and internal teams.
- Proactive, learning-oriented, and adaptable.
- Willingness to travel both domestically and internationally.
- Appointment level will be commensurate with qualifications and experience, ranging from Senior Engineer to Manager position.
Can You Elevate Us
- Contribute to our success and join us in shaping the mobility of tomorrow! We look forward to receiving your complete online application.
