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Gucci

GUCCI Client Advisor

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  • Posted a month ago

Job Description



Summary

Job Description

Key Accountabilities

Sales & Client Service

  • Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication.
  • Play an active role as Brand Ambassador by inculcating the brand vision to in still consumer brand loyalty.
  • Proactive achievement of monthly sales objectives
  • Follow-up on client enquiries and requests, including after sales services, proactively and independently.
  • Offer exceptional service standards, suggestions, and alternatives, as well as anticipating future needs.
  • Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information.
  • Exercise teamwork and collaboration to ensure that client needs are placed at top priority.


Operations

  • Adhere to all in-store SOPs.
  • Assist with cashiering and daily closing settlement.
  • Stocks receiving and packing in the respective categories assigned.
  • All other related duties as assigned by the Store Manager


Inventory Control

  • Conduct category scans for inventory purposes
  • Assist with stock maintenance and cycle counts.
  • Replenishment of display merchandise as required.


Key Requirements

  • Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
  • Customer service oriented and driven in sales
  • Independent individual with strong decision making skills
  • Inquisitive mindset with the ability to engage
  • Passionate in growing a career within the luxury fashion industry


Job Type

Regular

Start Date

2026-03-31

Schedule

Full time

Organization

Gucci Malaysia

More Info

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About Company

Job ID: 144095163