Hard Rock Cafe Sales & Marketing Manager

Company Description

Hard Rock Hotel Penang is a luxury resort located along Batu Ferringhi Beach, Malaysia, seamlessly blending rich music culture with contemporary design and family-friendly facilities. Known for its vibrant energy and unique character, the hotel features 250 stylish rooms and suites, six dining venues including the world-famous Hard Rock Caf, and exceptional entertainment facilities such as the Rock Spa, Roxity Kids Club, Tabu Teens Club, and the largest free-form swimming pool in northern Malaysia. Hard Rock Hotel Penang thrives on individuality, creativity, and unforgettable guest experiences. The team is made up of natural-born entertainers, hospitality enthusiasts, and dynamic individuals passionate about delivering exceptional customer service.

Role Description

This is a full-time on-site role for a Hard Rock Cafe Sales & Marketing Manager, based in Penang, Malaysia. The Sales & Marketing Manager will lead the development and execution of strategic sales and marketing initiatives to grow revenue, strengthen customer relationships, and enhance the Cafe's brand. Responsibilities include managing marketing campaigns, identifying new market opportunities, building and maintaining partnerships, analyzing market trends, developing promotional content, and collaborating closely with the operations and hospitality teams to align sales and marketing objectives with business goals.

Qualifications

• Strong knowledge of marketing strategies, content creation, and campaign management
• Proven ability in sales forecasting, client relationship building, and partnerships
• Experience with digital marketing platforms, data analysis, and market research
• Excellent communication, presentation, and negotiation skills
• Ability to lead cross-functional teams and manage projects effectively
• Proficiency in marketing analytics
• Previous experience in the hospitality or tourism industry is highly beneficial
• Bachelor's degree in Marketing, Business Administration, or a related field
• Self-motivated, goal-oriented, and able to thrive in a dynamic environment