Shape Growth. Lead Performance. Build Lasting Client Relationships.
At Maybank, we are committed to empowering businesses and driving sustainable economic growth. We are seeking a highly motivated and experienced Head, Commercial Banking Division to lead business growth, strengthen portfolio quality, and drive commercial banking excellence across the region.
This is an exceptional opportunity for a seasoned banking leader to influence strategic business outcomes, cultivate high-value client relationships, and lead a high-performing team within one of ASEAN's leading financial institutions.
Key Responsibilities
Strategic Business Leadership
- Partner closely with the Region Head, Commercial Banking to execute strategic initiatives and business plans that drive sustainable profitability and growth across the region.
- Lead the achievement of business targets through quality loan and deposit acquisition, enhanced portfolio performance, and customer-centric banking solutions.
- Drive a high-performance culture focused on productivity, business development, and sustainable revenue generation.
Business Development & Portfolio Growth
- Develop and expand the Commercial Banking portfolio through proactive acquisition of quality lending opportunities and deposit growth initiatives.
- Collaborate with internal stakeholders, including Corporate and Strategic Groups (CSG), to drive growth within the Mid-Cap segment and strengthen market presence.
- Champion cross-selling opportunities across the Bank's product ecosystem, focusing on fee-based income generation and maximizing customer value.
Portfolio & Risk Management
- Ensure strong asset quality by monitoring portfolio performance, minimizing credit impairments, and proactively managing watchlist and Special Mention Accounts (SMA).
- Drive prudent credit management practices to reduce high-risk assets and maintain a healthy, sustainable portfolio.
- Support effective risk mitigation strategies while balancing business growth objectives.
Client & Stakeholder Management
- Cultivate and strengthen relationships with key commercial banking clients through proactive engagement and advisory support.
- Enhance customer experience by driving service excellence, reducing turnaround times (TAT), and delivering tailored financial solutions.
- Collaborate effectively with internal stakeholders to deliver seamless and value-added client experiences.
Governance, Compliance & Operational Excellence
- Uphold the highest standards of governance, regulatory compliance, and operational risk management.
- Ensure adherence to AMLA, KYC requirements, Bank policies, audit standards, and operational risk frameworks.
- Foster a culture of accountability, integrity, and strong risk awareness across the team.
Talent Development & Leadership
- Lead, coach, and develop a high-performing Commercial Banking team to achieve business excellence.
- Foster a culture of continuous learning through mentoring, coaching, and structured talent development initiatives.
- Build a strong leadership pipeline to support future business growth and organizational success.
What We're Looking For
Qualifications & Experience
- Extensive experience in Commercial Banking, Corporate Banking, Business Banking, or a related financial services environment.
- Proven track record in business development, relationship management, portfolio growth, and credit management.
- Strong understanding of commercial lending, deposits, risk management, and banking regulations.
- Demonstrated success in leading teams and delivering sustainable business performance.
Key Competencies
- Strong commercial acumen with the ability to balance growth, profitability, and risk management.
- Excellent leadership, coaching, and stakeholder management skills.
- Proven ability to build and maintain strong client relationships at senior decision-maker levels.
- Strategic thinker with exceptional execution capabilities and a results-driven mindset.
- Strong communication and influencing skills with the ability to collaborate across diverse stakeholder groups.
Why Join Maybank
At Maybank, you'll join a purpose-driven organization that is committed to Humanising Financial Services and empowering businesses to thrive. This role offers the opportunity to lead strategic growth initiatives, develop future banking leaders, and make a meaningful impact on the success of our Commercial Banking franchise.
Take the next step in your leadership journey and shape the future of Commercial Banking with Maybank.
