Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let's start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
The Day-To-Day Activities
Strategic Sales Leadership
- Lead, manage, and coach a team Account Managers to achieve individual and collective sales targets, ensuring consistent high performance and a results-driven culture.
- Lead direct enterprise sales execution, aligning with the overall business objectives of U Mobile's Enterprise Large Accounts team.
- Drive new client acquisition and market expansion, particularly in key verticals such as manufacturing, agriculture, logistics, and government-linked companies.
- Analyze market trends, competitive landscape, and customer feedback to refine go-to-market strategies, optimize value propositions, and position U Mobile as a leading enterprise telecommunications provider.
- Develop and oversee execution of pipeline management, forecasting accuracy, and performance tracking, ensuring timely and data-informed decision-making.
- Co-lead all market surveys, RFPs, bids development / submission together with the Commercial Bid and Technical Pre-Sales Teams.
Key Account & Stakeholder Management
- Serve as the lead, along with Head of Large Accounts on strategic enterprise accounts, ensuring long-term partnerships and customer retention.
- Support Account Managers in complex negotiations, contract structuring, and solution customization, particularly for large, strategic opportunities.
- Build and maintain trusted relationships with key customer executives, advocating for customer needs and ensuring alignment with U Mobile's technology roadmap and service delivery.
Team Development & Performance Management
- Recruit, develop, and retain direct sales talent, fostering a high-performing and collaborative team environment, within the Direct Team.
- Conduct regular performance reviews, pipeline coaching, and strategic account reviews to elevate team capabilities and accountability.
Customer Success & Advocacy
- Ensure the delivery of consistent, high-quality customer experiences by championing proactive account management and customer success practices.
- Establish governance and cadence for quarterly business reviews (QBRs) with key clients to strengthen relationships and identify growth opportunities.
- Lead the implementation of customer advocacy programs, driving retention, loyalty, and referrals through exceptional service delivery.
About You
- Masters/Bachelor's Degree in Accounting / Finance / Engineering / Computer Sciences / Telecommunications / IT or Business Management
- MBA an added advantage
- At least 12 years account management experience
- Telecommunications experience, especially in commercial management, account management is an added advantage
- PowerPoint presentation development skills
- Strategic and a very analytical mindset
- Ability to articulate thoughts in a logical, concise and convincing manner
- Creative and financially savvy
- Attention to detail and meticulous
- Excellent communicator and strong ability to influence
- Outgoing, extroverted and able to engage / build business relationships with C-suite audiences
What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
