Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let's start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
Role
Oversees daily Field Operation activities, manages technical teams and subcontractors, ensures network reliability and project delivery, and maintains compliance with industry standards and safety regulations
The Day-To-Day Activities
- Lead, supervise, and coordinate all field operations activities in East Malaysia (Sarawak and Sabah)
- Ensure timely execution within SLA of maintenance, troubleshooting, and repair of telco infrastructure (RAN, transmission, data networks, etc.).
- Manage and supervise outsourced vendors to meet SLA and contractual requirements
- Oversee preventive and corrective maintenance to ensure network stability and reduce downtime.
- Manage third-party contractors and service providers to maintain quality, performance, and SLA compliance.
- Oversee the acceptance and handover of new site rollout, network expansion, upgrades, site integrations, and infrastructure deployment.
- Lead the Interdepartmental Cooperation & Collaboration (Engineering, Projects, Finance, etc.)
- Manage operational budgets, optimize field expenses, and ensure cost-efficient operations.
- Implement site improvements for security, safety, and maintenance
- Ensure all work complies with safety standards, SOPs, and Malaysian regulatory requirements
- Maintain good relationship with local council, regulators and authorities.
- Maintain accurate field documentation, logs, reports, and audit records.
- Provide coaching, training, and performance evaluations to field staff.
About You
- Degree in Computer or Electrical/Electronic Engineering.
- Minimum Diploma in Computer or Electrical/Electronic Engineering.
- Chargeman/Wireman certification (any level) is an advantage but not mandatory.
- Deep knowledge of 5G/4G IBC network is an added advantage.
Experience
- Degree holder must possess at least 10 years of relevant experience in telecommunications field operations and maintenance.
- Diploma holder must possess at least 15 years of relevant experience in telecommunications field operations and maintenance.
Competencies
- Strong technical understanding of 4G, 5G, fiber, microwave and data technologies.
- Understanding of field operations, fault & incident management
- Team leadership, workforce & resource management and vendor & contract management
What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
