Head of Human Resources

Employment Type: Full Time (Onsite – Puchong, Selangor)

Seniority: Senior / Leadership

Position Overview

The Head of Human Resources will lead the company's people strategy, aligning HR initiatives with business objectives while building a high-performing and accountable workforce. This role strengthens recruitment, performance management, employee engagement, HR operations, and organisational development – professionalising a function that currently sits with individual staff members without strategic oversight. The successful candidate is proactive, commercially minded, and capable of building scalable HR processes independently within a growing technology company, rather than waiting to be directed.

Key Responsibilities

HR Strategy

• Develop and implement HR strategies aligned with business goals
• Partner with business leaders to improve workforce effectiveness
• Drive organisational culture and employee engagement initiatives

Talent Acquisition

• Oversee end-to-end recruitment
• Improve recruitment processes and hiring efficiency
• Build employer branding initiatives
• Partner with hiring managers on workforce planning

Performance Management

• Lead company-wide performance management processes
• Improve KPI and appraisal frameworks
• Coach managers on performance conversations
• Drive employee accountability

HR Operations

• Review and improve HR policies and procedures
• Ensure payroll, compliance and employee documentation are managed effectively
• Improve HR systems and reporting

Learning & Development

• Identify capability gaps
• Implement leadership development initiatives
• Support succession planning

Employee Relations

• Handle employee relations matters
• Support managers on disciplinary and performance issues
• Promote a positive, high-performance culture

Requirements

• Bachelor's Degree in Human Resource Management, Business Administration or a related discipline
• 5–8 years of HR experience, ideally having built or matured an HR function from a fragmented starting point
• Experience leading HR in technology or fast-growing organisations
• Strong recruitment background
• Experience designing performance management frameworks
• Knowledge of Malaysian employment law (Employment Act 1955, EPF, SOCSO, LHDN)
• Strong business partnering skills – able to connect HR initiatives to commercial outcomes
• High autonomy and initiative; not suited to someone who needs close direction
• HRIS experience preferred

Preferred Industry

• Technology, Software or Digital
• Fintech
• Start-up to SME background