- Shape the national merchandising strategy
- Be part of an ambitious expansion journey
About Our Client
Our client is a major player in Malaysia's healthcareretail landscape, with a substantial nationwide footprint spanning hundreds of outlets and millions of annual customer interactions. As the organisation continues its aggressive growth trajectory, the pharmacy retail division remains a central strategic priority and a key engine of longterm expansion. To support evolving customer needs, portfolio diversification, and modernisation efforts, they are now seeking a merchandising leader who can balance commercial strategy with operational precision across a large and fastmoving retail network.
Job Description
You will define and lead the merchandising vision, strategy, and execution for a large pharmacy retail network - ensuring the right products, categories, pricing, and supplier partnerships are in place to maximise growth, margins, and customer value. Key responsibilities include:
- Developing a comprehensive merchandising strategy aligned with commercial goals, customer insights, and market trends.
- Planning, curating, and optimising product assortments across pharmacy, wellness, and healthrelated categories.
- Leading vendor management, supplier negotiations, and category development to drive margins and cost efficiencies.
- Building and implementing robust merchandising frameworks, category plans, and lifecycle management processes.
- Overseeing pricing, promotional planning, and stock strategies to ensure competitiveness and profitability.
- Collaborating closely with retail operations, supply chain, and marketing to ensure seamless execution across all outlets.
- Using data analytics to evaluate category performance, customer behaviour, and assortment effectiveness.
- Ensuring strong governance, compliance, and quality assurance for all merchandise.
- Leading NPD initiatives, housebrand strategies, and differentiation opportunities for the retail network.
- Driving continuous improvement across merchandising SOPs, systems, and processes to support rapid growth.
The Successful Applicant
A Successful Head Of Merchandising Should Have
- Proven experience in merchandising leadership within pharmacy, FMCG, or related retail categories.
- Strong commercial and analytical acumen with a track record of driving margin and category growth.
- Deep understanding of product assortment planning, vendor management, and category strategies.
- Experience negotiating with suppliers, distributors, and brand partners.
- Ability to balance strategic decisionmaking with handson operational execution.
- Strong cross-functional collaboration skills across retail, supply chain, and marketing.
- Data-driven mindset with the ability to translate insights into actionable plans.
- Entrepreneurial, agile, and able to thrive in a fastgrowing, transformation-focused environment.
What's On Offer
- Shape the national merchandising strategy of one of Malaysia's fastestexpanding pharmacy retail networks.
- Drive high-impact decisions that directly influence product availability, customer experience, and business growth.
- Be part of an ambitious expansion journey, contributing to a future-ready, integrated healthretail ecosystem.
Contact: Ee Lyn Soo
Quote job ref: JN-032026-6972274
