Head of Product Communications Platform as a Service (CPASS)

The client is a public listed company based in Malaysia

Role Purpose

Head of Product -Communications Platform as a Service, is to lead a team to design, create and manage A2P messaging, voice and Telco API for client to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise.

Your Responsibility

To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segment

To maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage

To create and manage effective processes and SOP for all product consumption and enhance customer experience To measure and evaluate product pricing and yield ensuring mobile profitability

To enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growth

To price, package and take to market relevant fixed and solutions as convergence offer to the market

To solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile products

Drive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, business intelligence and marketing for product development and GTM strategy for your products

To lead business development and establish partnership ecosystem for compant API offering

Your experiences

Tertiary education in Marketing, Telecommunication or relevant field

Minimum 20 years of experience in IT industry in product marketing, product development role Experience in working in cross-functional virtual teams towards delivering timely & effective outcomes Confidential

Excellent knowledge and experience of Product Management, Go to market and / or Offer Development & Management

Excellent communication skills and experience in influencing internal & external stakeholders

Good balance of: Product & offer design creativity; with Corporate flexibility & commercial practicality

Experience with the financial & commercial aspects of Product Management (including P&L impacts & commentary; Pricing; Competitor analysis and Business Casing)