Head of Sales & Distribution – Central Region (Consumer Business)

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• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical

Job Summary:

Reporting to the Head of Region, the Head of Sales & Distribution will cover Open Channel (Prepaid & Entry Postpaid Distribution) and is responsible for driving sales performance, market share growth, and execution excellence across the prepaid and entry-level postpaid segments. This role leads the development and implementation of sales strategies, manages distributor relationships, and oversees a team of Area Managers and Distributor Area Executives (DAEs) to ensure effective ground-level execution.

The position plays a key role in optimizing channel coverage, enhancing dealer engagement, and ensuring that sales operations are aligned with business objectives. It requires strong leadership, strategic thinking, and the ability to manage a multi-tiered sales structure across diverse markets.

Key Responsibilities

• Sales Strategy & Execution:
  Develop and implement sales strategies to drive revenue growth, market share, and channel productivity across prepaid and entry postpaid segments.

• Distributor & Partner Management:
  Build and maintain strong relationships with distributors, dealers, and partners to ensure alignment with business goals and execution excellence.

• Team Leadership & Development:
  Lead and manage Area Managers and Distributor Area Executives (DAEs), providing coaching, performance management, and development opportunities to build a high-performing sales team.

• Channel Optimization:
  Oversee channel coverage and dealer engagement strategies to maximize reach, efficiency, and sales conversion.

• Performance Monitoring:
  Track and analyze sales performance metrics, identify gaps, and implement corrective actions to meet or exceed targets.

• Market Intelligence:
  Conduct market analysis to identify trends, customer needs, and competitive insights to inform sales strategies and tactical plans.

• Cross-Functional Collaboration:
  Work closely with marketing, product, and operations teams to ensure cohesive execution and alignment with broader business objectives.

• Budget & Resource Management:
  Manage sales budgets and resource allocation to ensure cost-effective operations and optimal return on investment.

• Compliance & Governance:
  Ensure all sales activities and channel operations comply with company policies, regulatory requirements, and ethical standards.

Qualifications:

• Minimum 10 -13 years of working experience with 5 years in people management experience.

• You should have experience as a Sales Manager, preferably from telecommunications industry.

• Diploma or degree in Marketing, Business Administration, or related field MBA preferred.

• Proven success in sales management and execution.

• Experience in developing and executing strategic sales initiatives.

• Excellent leadership and team management skills.

• Strong analytical and detail-oriented abilities.

• Effective communication and interpersonal skills.

• Adaptable and resilient in dynamic environments.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions

What's next

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

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