Head of Solar Operations Manager

Are you ready to get ahead in your career

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical

Join us to lead the charge in solar operations-own the full journey from order fulfilment to installation and activation, ensuring seamless execution and customer satisfaction. You'll manage teams, partners, and processes to deliver high-impact, sustainable energy solutions at scale.

Key Responsibilities:

1. Order Fulfilment & Processing

• Manage the end-to-end sales order flow, from customer purchase to system handover.

• Ensure orders are accurately recorded, validated, and processed in a timely manner.

• Coordinate closely with the sales team to understand demand pipeline and prioritize accordingly.

2. Logistics & Inventory Coordination

• Plan and manage timely delivery of solar panels, inverters, and materials to installation sites.

• Procure equipment / materials when inventory below minimum quantity.

• Track inventory levels, anticipate shortages, and manage just-in-time inventory practices.

• Work with logistics partners and internal supply chain team to optimize delivery schedules and costs.

3. Installation Planning & Execution

• Schedule and coordinate contractors/installation partners based on material readiness and customer availability.

• Ensure installations are completed according to quality and safety standards.

• Monitor field operations and troubleshoot any execution issues.

4. Service Activation & Handover

• Oversee post-installation checks and inverter activation process.

• Ensure that the monitoring system is up and running for the customer.

• Coordinate customer handover and manage activation documentation.

5. Performance Monitoring & Improvement

• Track KPIs such as installation lead time, on-time delivery, and operational cost per install.

• Identify process inefficiencies and drive continuous improvements.

• Build SOPs and workflows to ensure consistency and scalability.

6. Team & Partner Management

• Manage a team of operations associates and logistics coordinators.

• Maintain close relationships with contractors, logistics partners, and suppliers.

• Enforce service level agreements (SLAs) with all vendors and partners.

Key Requirements:

• Proven experience (10+ years) in operations, preferably in renewable energy, telecom, or FMCG with minimum 5 years of leadership/people manager experience

• Strong coordination and project management skills.

• Ability to thrive in a fast-paced, execution-heavy environment.

• Familiarity with supply chain, logistics, or installation workflows.

• Excellent problem-solving and communication skills.

What's next

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.