About DHL Supply Chain
DHL Supply Chain is the world's leading logistics provider. Combining management and value-added services with customized, integrated logistics solutions, we drive resilience and efficiency, improve quality, and create competitive advantage.
About Solution Design (SD)
The Solution Design department is a specialized team within the logistics industry responsible for tailoring logistics solutions for clients. Its core mission is to design the most efficient and cost-effective supply chain and logistics operations based on client needs, industry characteristics, and business objectives.
Responsibilities:
Main Responsibilities
- Lead a team to develop and implement warehousing solutions and commercial strategies to meet market and client demands
- Translate customer requirements and bid strategies into actionable project plans
- Plan and optimize resource allocation across multiple high-priority projects
- Collaborate closely with sales and business development teams to deliver effective solutions and drive performance
- Leverage global tools and cost models to ensure high-quality, cost-efficient solutions
- Provide technical guidance on complex or high-risk projects
- Lead continuous improvement of design processes and promote best practices
- Identify skill gaps and support team development through training and mentoring
- Foster strong cross-functional partnerships and maintain key stakeholder relationships
Requirements:
Qualifications
- Bachelor's degree required
- 8+ years of experience in a commercial, customer-centric, or solutions-focused organization
- Minimum of 2 years experience managing professional-level team members
Key Skills & Expertise
- Team management: leading and guiding a professional team to deliver required outputs in a high-pressure environment
- Strong knowledge of warehousing operations and warehouse management systems, including layout (CAD), cost modeling, and pricing for warehouse solutions
- Proven ability to translate customer requirements into value-driven solutions
- Experience in product development, operational costing, and cost modeling
- Knowledge of warehouse automation and mechanization, including operational design and functionality
- Comfortable working with large data sets and knowledgeable in statistical modeling
- Skilled in pricing strategy, resource allocation, and solution selling
- Strong competencies in project and stakeholder management, influencing, and negotiation
- Excellent communication, storytelling, and presentation skills
- Effective in facilitating cross-functional collaboration and people development
- Familiarity with DHL business processes and supply chain strategy is a plus
- Sector knowledge in the semiconductor, life science, and retail markets is a strong advantage
