Head of Supply Chain

Roles Summary / Purpose :

The Head of Supply Chain will lead and align end-to-end supply chain operations across multiple business units, ensuring efficiency, cost-effectiveness, and seamless coordination across regions. This role is responsible for driving strategic initiatives, optimizing processes, leading cross-functional teams, and managing new product development and quality oversight to achieve group-level operational excellence.

Responsibilities :

1.Strategic Leadership & Supply Chain Management

Lead and oversee supply chain functions across all business units, including procurement, logistics, warehousing, and inventory management.

Develop and implement group-level supply chain strategies aligned with organizational goals and growth plans.

Ensure consistent operational standards, KPIs, and best practices across multiple sites and teams.

2.Warehouse & Logistics Operations

Oversee daily warehouse operations at the group level, ensuring efficiency, accuracy, and compliance with EHS standards.

Monitor and control logistics costs for inbound, outbound, and overseas operations, optimizing supplier and freight performance.

Ensure timely delivery performance and alignment with customer requirements across regions.

3.Inventory & Material Flow Management

Establish group-wide inventory policies, including safety stock levels, classification, and lead time parameters.

Drive initiatives to improve inventory accuracy, cycle counts, and demand planning consistency across all business units.

Oversee material handling, documentation, and SAP/WMS/TMS data accuracy for real-time visibility.

4.Process Optimization & Technology Enablement

Leverage digital tools (e.g., SAP, WMS, TMS) to enhance visibility, planning accuracy, and decision-making capabilities.

Identify and implement process improvements to drive operational efficiency, cost savings, and risk mitigation.

Promote automation and data-driven decision-making across the supply chain function.

5.People Leadership & Cross-Functional Collaboration

Lead, coach, and develop a high-performing supply chain leadership team across multiple regions/business units.

Lead the product management team for New Product Development (NPD) and product adaptation initiatives, ensuring successful product launches across markets.

Foster cross-functional collaboration with Production, Sales, Finance, R&D, and Quality teams to ensure end-to-end alignment.

Build a culture of continuous improvement, innovation, and accountability across the group.

6.Product Development & Adaptation

Drive NPD pipeline planning from concept to commercialization in collaboration with R&D, Marketing, and Regulatory Affairs.

Ensure product adaptation for different markets, considering local regulations, consumer preferences, and cost structures.

Oversee product feasibility studies, pilot production, and launch readiness for new and adapted products.

Collaborate closely with commercial and marketing teams to align product launches with market strategies and timelines.

7.Quality & Regulatory Oversight

Oversee QC (Quality Control), QA (Quality Assurance), and RA (Regulatory Affairs) across all business units to ensure compliance with international quality standards and regulatory requirements.

Implement and maintain quality management systems in line with ISO, GMP, and other relevant standards.

Ensure continuous monitoring, reporting, and improvement of quality metrics across the supply chain.

8.Compliance & Governance

Ensure compliance with ISO standards, EHS regulations, and corporate governance policies across all sites.

Maintain accurate documentation for audits, certifications, and regulatory requirements.

9.Financial & Budgetary Management

Develop and manage supply chain budgets for the group, focusing on cost optimization and ROI improvements.

Conduct periodic cost reviews, identify cost-saving opportunities, and lead negotiations with key suppliers/logistics partners.

Job Specification / Requirements :

1. Education & Qualifications:

Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, or related field.

Master's degree or professional certifications (e.g., APICS CSCP, CPIM, Lean Six Sigma) preferred.

2. Experience:

Minimum 10 years of experience in end-to-end supply chain operations, with at least 5 years in a senior leadership role.

Proven track record in warehouse management, logistics, procurement, inventory planning, and distribution.

Experience in leading product teams for New Product Development (NPD) and product adaptation, ensuring timely product launches aligned with supply chain capabilities.

Demonstrated oversight of Quality Control (QC), Quality Assurance (QA), and Regulatory Affairs (RA) processes to ensure product compliance and quality standards.

Exposure to global supply chain management, multi-country operations, and cross-border logistics.

Experience in driving cost efficiency, process optimization, and digital supply chain transformation.

Familiarity with ISO standards and EHS (Environment, Health & Safety) compliance in supply chain operations.

3. Technical & Functional Skills:

Strong command of ERP and supply chain systems (e.g., SAP, WMS, TMS).

Data-driven decision-making skills with experience in supply chain analytics, forecasting, and KPI dashboards.

Knowledge of NPD stage-gate processes, product lifecycle management (PLM), and supply chain risk management.

Proficiency in inventory control, production scheduling, and logistics cost analysis.

Understanding of global trade regulations, customs processes, and import/export compliance.

4. Leadership & Soft Skills:

Exceptional leadership and people management skills with the ability to mentor and build high-performing teams.

Strong cross-functional collaboration skills to align supply chain, production, sales, R&D, and quality functions.

Excellent communication, negotiation, and stakeholder engagement abilities.

Strategic thinker with operational execution capabilities.

Resilient, adaptable, and comfortable leading in fast-changing environments.

Results-oriented mindset with a focus on continuous improvement and innovation.

5. Other Requirements:

Willingness to travel regionally or internationally as required.

Ability to adapt to changing business needs and drive continuous improvement.

Who Are We

BZU BZU is a holistic family care brand originated from Singapore and currently have presence in Singapore, Malaysia, Vietnam & Thailand. It offers a wide range of products that aim to protect, nurture our little ones and the whole family, ensuring they are always safe from harm.