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Helpdesk Engineer, Corporate IT (12-Month Contract)

Shopee
Fresher
Malaysia, Kuala Lumpur
  • Posted 3 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
  • Troubleshoot and resolve end user application issues, maintain and update technical support documentation
  • Handle asset management, maintain inventory and liaise with vendors
  • Maintain and monitor office network infrastructure, IT security and antivirus tools
  • Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports

Requirements:

  • Diploma or degree in Computer Sciences, Information Technology or a related field preferred
  • Fresh graduates are welcomed to apply
  • In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
  • Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals
  • Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus
  • Professional Qualification - Microsoft Certified/CCNA is a plus
  • Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus
  • Competent at documenting standard operating procedures and knowledge articles
  • Ability to cover after-office hours and weekend support if there are any infrastructure issues or activities
  • Enthusiastic and willing to learn in a fluid and fast-paced environment
  • Passionate in IT technology and wants to make a difference with technology solutions
  • Good interpersonal and communication skills to interact effectively at all levels
  • Strong analytical and troubleshooting skills

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Information Technology
Employment Type:
Full time

About Company

Job ID: 152743747

Last Updated: 23-08-2026 00:14:16 AM
Homejobs in MalaysiaHelpdesk Engineer, Corporate IT (12-Month Contract)
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