Organization- Alila Bangsar Kuala Lumpur
Summary
The Housekeeping Coordinator is responsible for coordinating daily housekeeping operations and ensuring effective communication between Room Attendants, Supervisors, Front Office, and other departments. This role ensures rooms are cleaned on time, guest requests are handled promptly, and housekeeping records are accurately maintained.
The Coordinator manages housekeeping communication, maintains reports and records, assists with inventory control, and supports training and operational coordination. They also handle lost and found records, guest inquiries, and complaints related to housekeeping services, supporting the Executive Housekeeper in maintaining cleanliness standards and operational efficiency.
Qualifications
- At least 1–2 years of experience in housekeeping or hotel operations
- Strong coordination and organizational abilities
- Basic computer knowledge (e.g., Opera / PMS / housekeeping systems, MS Office)
- Ability to manage room status updates, reports, and task allocations
- Good attention to detail and ability to work in a fast-paced environment
- Problem-solving skills and ability to handle guest requests efficiently
