About the Role

Abhidi is looking for an HR & Compliance Executive to support and expand the Malaysia HR Operations function. This role has been created to partner with the existing Malaysia HR resource, sharing ownership of a high-volume, multi-country HR operations and compliance workload spanning immigration, documentation, employee lifecycle, statutory compliance, and vendor management.

The successful candidate will be capable of owning end-to-end processes independently, comfortable operating in a fast-paced, deadline-driven environment with multiple simultaneous priorities, and confident liaising with government authorities, clients, and internal stakeholders.

Key Responsibilities

•     Manage end-to-end immigration and visa processes — EP, DP, PVP, Special Pass, and Permission to Work — across multiple candidates simultaneously, including submissions via MDEC eXpats, MYXpats, and ESD portals, with continuous tracking, follow-ups, and direct liaison with authorities.

•     Prepare, review, and control a high volume of HR and compliance documents across Malaysia, Thailand, Indonesia, Singapore, and India — including offer letters, increment and confirmation letters, immigration documents, and ad hoc letters — ensuring legal and country-specific compliance throughout.

•     Own employee onboarding and offboarding end-to-end: manage records and MIS updates, coordinate payroll setup with Finance, handle exit documentation, and manage tax clearance for expatriate leavers.

•     Manage insurance and medical benefits across all entities — additions, terminations, manual claims submissions, and annual policy renewals — while resolving employee queries on coverage and claims.

•     Coordinate government and statutory compliance: JTKSM/PDKK/ePPax submissions, LHDN liaison, monthly statutory records with Finance, and DBKL business licence renewals.

•     Manage Background Verification (BGV) cases via Neeyamo ScreenXchange — coordinating between candidates and stakeholders, reviewing reports, resolving discrepancies, and handling urgent onboarding dependencies.

•     Handle POEA/MWO compliance and overseas worker documentation for Philippine-based hires, including preparation, review, and re-submissions.

•     Maintain all operational trackers and government portals; act as the central coordination point across internal teams (Finance, HR Ops, Account Management) and external stakeholders (authorities, insurers, BGV vendor, banks).

What We Are Looking For

Qualifications & Experience

•     Diploma or Degree in Human Resources, Business Administration, or a related field

•     Minimum 2–3 years of HR operations or compliance experience, preferably in a staffing, consulting, or multi-national environment

•     Hands-on experience with Malaysian immigration processes (EP, DP, PVP) and government portals (MDEC eXpats, MYXpats, ESD, JTKSM) is a strong advantage

•     Prior exposure to multi-country HR documentation (Thailand, Indonesia, Singapore) is an advantage

Skills & Competencies

•     Exceptional attention to detail and document accuracy

•     Strong ability to manage high volumes of simultaneous tasks without dropping the ball

•     Comfortable with deadline pressure and shifting priorities

•     Clear and professional communicator — written and verbal

•     Proficient with Google Sheets, MS Office, and comfortable learning government portals and HR systems

•     Self-organised with strong personal tracking and follow-up discipline

•     Willing to travel locally for government submissions and authority visits as required