HR Services Operations (Payroll) Associate / Analyst (Korean Speaking)

Job Summary:

Manage end-to-end payroll processing for assigned countries within a client-facing BPO environment, ensuring accuracy, timeliness, and compliance with statutory requirements. Collaborate with cross-functional teams and external vendors to resolve issues, support audits, and drive continuous improvement. Success in this role requires agility, attention to detail, and the ability to navigate complex, multi-country payroll scenarios with speed and precision.

Key Responsibilities:

• Execute monthly payroll cycles with a focus on accuracy, timeliness, and compliance

• Reconcile payroll data across finance and HR systems to ensure consistency and audit readiness

• Handle complex payroll queries and escalate issues appropriately to internal or client stakeholders

• Prepare statutory filings and support internal/external audits and compliance reviews

• Collaborate with country HR teams and third-party vendors to ensure alignment on payroll inputs and timelines

• Identify and implement process improvements to enhance payroll efficiency, accuracy, and service delivery

• Maintain documentation and controls in accordance with client policies and regional regulations

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Job Qualifications:

• Bachelor's Degree in Accounting, Finance, Human Resources, or a related field

• Minimum 1 year of experience, preferably with exposure to multi-country operations across Korea.

• Solid understanding of payroll legislation, taxation, and statutory reporting requirements

• Proficient in payroll systems and Microsoft Excel (including pivot tables and VLOOKUP) hands-on experience with HRIS platforms such as Workday, SAP, ADP, Oracle, or similar

• Excellent communication skills in both Korean and English, with proven ability to manage diverse stakeholders in a fast-paced, client-facing environment

• Demonstrated agility in managing shifting priorities, service volumes, and country-specific compliance requirements

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