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KEY JOB ACCOUNTABILITIES
1. Talent Acquisition & Onboarding
Partner with business to advise, address and prioritize hiring needs based on company's business direction, manpower plan and budget
Execute end to end recruitment demands (job requisition, posting, application screening, offer negotiation, on-boarding)
Continuous improvement on recruiting and on-boarding process
Manage off-boarding process (exit interview, termination conditions)
Review, select and appoint external agencies to support hiring needs
Prepare hiring metrics (time to fill, budget) to evaluate the effectiveness of the hiring process
Manage relocation agent to ensure timely application and renewal of work permit for expatriates
2. Performance Management & Development
Support Head of HR in the review and improvement of the performance appraisal process
Provide guidance to employees on performance goal setting, performance review and individual development plan (IDP)
Administer the performance management cycle by initiating communication and tracking of each cycle completion timeline
Identify training needs and coordinate professional development programs
Populate company's training plan and optimize HRDF utilization
3. Compensation, Benefits & HR Operations
Administer employee benefits and handle escalated queries
Support Head of HR in reviewing HR policies and propose improvisation
Point of contact for employees on policies interpretation and application
Employee data maintenance in BrioHR and Workday
Execute end-to-end payroll process for an assigned business unit
Keep track of monthly headcount reporting
Participate in HR & Admin improvisation projects
Propose and coordinate employee engagement programs
4. Employee Relations
Review employee relations policy & process and propose improvisation
Mediate and resolve employee disputes and conflicts, promoting effective communication and positive working relationship
Conduct investigation and prepare reports on employees allegations and concerns
In consultation with Head of HR, provide guidance to line managers in handling performance management and disciplinary matters.
Manage termination process, ensuring legal and procedural compliance
5. Audit & Compliance
Upkeep detailed records of employee relations activities, investigations and outcome
Participate in internal & external audit on HR policies
Contact point for headquarter and local compliance lead on employee relations policy alignment to local regulation and headquarter practice
ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE
1. Formal qualification & experience
Degree in Human Resources or equivalent
Minimum 7 years of experience in HR related areas
Familiar with Malaysian Employment Act
2. Knowledge & Skills
Proficient in MS Application (Excel, Word, Powerpoint)
Proficient in English, Malay language (both spoken & written)
Resourceful with a can-do attitude
Able to work independently and multi-task
Possess self-initiative with growth mind-set
Able to lead small scale projects
Confident in managing stakeholders of all levels
Job ID: 137464071