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quess malaysia

Human Resources Manager

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  • Posted 18 hours ago
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Job Description

HR & Admin Manager (Logistics & Fleet Operations), 5.5Days work

Location: Yong Peng, Johor

Industry: Logistics & Supply Chain (Cement Transportation)

Employment Type: Full-Time

About the Company

Our client is a well-established logistics and supply chain solutions provider specializing in bulk cement transportation. Supported by a sizable tanker fleet and an in-house maintenance workshop, the company plays a critical role in ensuring efficient and reliable delivery services within the construction and infrastructure sector.

As part of its continued growth and operational enhancement initiatives, the company is seeking a dynamic and hands-on HR & Admin Manager to lead the full spectrum of Human Resources and Administration functions.

The Role

This position is ideal for a proactive HR professional who enjoys operating in a fast-paced environment and is comfortable engaging with both office-based and operational employees. The successful candidate will play a key role in strengthening workforce discipline, enhancing performance management practices, ensuring regulatory compliance, and supporting operational continuity through effective people management.

Key Responsibilities

Talent Acquisition & Workforce Planning

  • Lead end-to-end recruitment activities for drivers, mechanics, workshop personnel, and operational staff.
  • Develop and implement effective recruitment channels, including referrals, agencies, partnerships, and direct sourcing.
  • Manage employee onboarding, orientation, and deployment processes.
  • Ensure adequate manpower planning and workforce availability to support operational requirements.

Employee Relations & Industrial Relations

  • Manage disciplinary matters, including absenteeism, misconduct, and performance-related issues.
  • Conduct investigations, domestic inquiries, and administer disciplinary actions where necessary.
  • Provide counselling and engagement support to employees.
  • Work closely with department heads to resolve workforce challenges and improve employee discipline.
  • Ensure consistent enforcement of company policies and procedures.

Performance Management

  • Develop and drive the organization's performance management framework.
  • Establish and monitor KPIs across operational, workshop, and administrative functions.
  • Track employee productivity, attendance, performance metrics, and overall workforce effectiveness.
  • Lead performance appraisal processes and performance review cycles.
  • Implement Performance Improvement Plans (PIP) and corrective action programs where appropriate.
  • Foster a high-performance, accountability-driven culture across the organization.

Training & Development

  • Identify competency gaps and training requirements across all departments.
  • Coordinate technical, compliance, leadership, and soft-skills training programs.
  • Develop structured training and development plans for operational and workshop teams.
  • Support succession planning and leadership development initiatives.

HR Operations & Compliance

  • Oversee payroll administration inputs, leave management, personnel records, and HR documentation.
  • Ensure compliance with Malaysian Employment Act, industrial relations requirements, and company policies.
  • Develop, review, and enhance HR policies, procedures, and SOPs.
  • Monitor and analyze key HR metrics, including turnover, absenteeism, and productivity trends.

Administration & Fleet Documentation Management

  • Manage office administration, facilities, company assets, uniforms, and employee welfare matters.
  • Ensure proper document control and filing systems are maintained.
  • Monitor and track fleet-related documentation, including:
  • Road Tax
  • Insurance
  • PUSPAKOM Inspections
  • Operational Permits and Licences
  • Coordinate timely renewals to ensure uninterrupted operations and regulatory compliance.

Safety & Operational Support

  • Partner with operations and safety teams to strengthen workplace discipline and compliance.
  • Support initiatives related to workplace safety, housekeeping, and operational standards.
  • Assist in enforcing operational SOPs, attendance controls, and reporting requirements.

Continuous Improvement

  • Drive HR and administrative process improvements to enhance efficiency and accountability.
  • Support organizational restructuring and business transformation initiatives.
  • Identify and implement digital solutions to streamline HR and administrative processes.

Requirements

  • Bachelor's Degree in Human Resource Management, Business Administration, or a related field.
  • Minimum 5–8 years of HR experience, preferably within logistics, transportation, manufacturing, fleet management, or related operational environments.
  • Proven experience managing a large blue-collar workforce, including drivers, mechanics, technicians, and operational staff.
  • Strong hands-on experience in performance management, employee discipline, and industrial relations.
  • Sound knowledge of Malaysian Employment Act, Industrial Relations practices, and HR compliance requirements.
  • Strong leadership, communication, and stakeholder management skills.
  • Proficient in both MANDARIN, English and Bahasa Malaysia.
  • Comfortable working in an operational, ground-up environment and engaging directly with employees at all levels.

Preferred Attributes

  • Hands-on, proactive, and able to balance strategic and operational responsibilities.
  • Strong sense of accountability, urgency, and ownership.
  • Resilient and capable of managing challenging workforce situations.
  • Practical problem-solver with excellent follow-through capabilities.
  • Able to drive change, improve processes, and influence operational teams effectively.

Why Join

✅ Opportunity to lead and strengthen the HR function within a growing logistics business.

✅ High visibility role with direct impact on workforce performance and operational excellence.

✅ Exposure to both strategic HR initiatives and operational business partnering.

✅ Dynamic environment offering opportunities to drive meaningful change and continuous improvement.

Interested candidates are encouraged to apply with an updated resume. Candidates with experience managing operational or blue-collar workforces within logistics, transportation, manufacturing, fleet operations, or related industries are highly encouraged to apply.

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About Company

Job ID: 151014533