Human Resources Officer- Australia Operations (Based in Cyberjaya, Malaysia)

Southern Cross Education Institute (SCEI & SCEI-HE)

Employment Type: Full time

Location: Cyberjaya, Malaysia (with operational support for Australia office)  

Southern Cross Education Institute (SCEI) and Southern Cross Education Institute – Higher Education (SCEI-HE) are well-established, reputable providers delivering nationally recognized vocational and higher education qualifications across Australia. Since 2007, we have proudly graduated close to 40,000 students who have gone on to build successful careers in nursing, aged care, early childhood education, community services, and pathology.

With campuses in Victoria and South Australia, and ambitious expansion plans into Queensland and Western Australia, we are seeking a proactive and detail-oriented Human Resources Officer to support our Australia operations from our Cyberjaya office. This role offers a unique opportunity to contribute to our HR functions for the Australian team while working from Malaysia.

Purpose of the Role:

As Human Resources Officer supporting our Australia office, you will be a key partner in delivering efficient, compliant, and employee-centered HR services. You will oversee the full employee lifecycle—from recruitment and onboarding to performance, engagement, and offboarding—helping foster a positive and professional workplace culture across our Australian operations.

Key Responsibilities

HR Operations & Support:

• Coordinate end-to-end recruitment processes for Australia-based roles, including job advertising, candidate screening, interview scheduling, reference checks, and employment documentation.
• Manage onboarding, induction programs, probation reviews, and new employee documentation for Australian staff.
• Maintain accurate employee records, personnel files, and HR databases in compliance with privacy laws and legislative requirements.
• Support performance management processes, reviews, and related documentation.
• Assist with staff exits, including documentation, exit interviews, and record updates.
• Review and update position descriptions across the organization.
• Support leave tracking, timesheet processing, and payroll-related HR queries for Australian employees.

HR Administration & Compliance:

• Ensure compliance with Australian employment legislation, including the Fair Work Act 2009, National Employment Standards, and relevant Awards.
• Assist with the review and maintenance of HR policies, procedures, staff handbooks, and templates tailored to Australian regulations.
• Prepare HR documentation and records for internal and external audits.
• Maintain training, professional development, and Work Health & Safety compliance records.
• Respond to routine HR queries from staff and managers in a timely, professional manner.

Employee Support & Engagement:

• Contribute to staff wellbeing, engagement initiatives, and internal communication efforts.
• Liaise with recruitment agencies and external stakeholders as needed.
• Provide administrative support to the HR Director and management team.

Qualifications & Experience

Essential:

• Tertiary qualification in Human Resources, Business Administration, or related discipline.
• 2-3 years experience in HR administration or a generalist HR role.
• Working knowledge of Australian employment laws, including the Fair Work Act and National Employment Standards.
• Experience supporting recruitment, onboarding, and employee administration.
• Strong organizational skills with attention to detail.
• Clear written and verbal communication skills.

Desirable

• Experience working in the education, training, or RTO sector.
• Familiarity with HRIS or payroll systems.
• Proficiency in Microsoft Office Suite.

Personal Attributes

• Professional, reliable, and able to maintain strict confidentiality.
• Proactive, solutions-focused, and well-organized.
• Approachable and able to collaborate effectively with employees and managers at all levels.
• Capable of managing multiple priorities in a fast-paced environment.
• Team-oriented with a commitment to high service standards.

Why Join SCEI

• Be part of a purpose-driven organization supporting the health, community, and education sectors.
• Work in a dynamic, collaborative environment with exposure to both vocational and higher education.
• Contribute to positive employee experiences and organizational growth.
• Gain broad HR experience across recruitment, compliance, employee administration, and engagement.
• Opportunities for professional development within a growing organization.