RESPONSIBILITIES:
Employee Lifecycle Management - Onboarding & Employment Administration
- Support recruitment operational activities such as candidate sourcing coordination and interview arrangements
- Manage end‑to‑end onboarding processes including contract issuance, document verification, medical examination coordination, work pass processing, system setup, and logistics.
- Manage operational support for Non‑Traditional Source (NTS) workforce, including coordination of travel and accommodation where applicable.
- Probation, Contracts & Exits
- Manage probation confirmation processes in partnership with line managers.
- Monitor fixed‑term contracts and manage renewals in compliance with local legislation.
- Ensure effective and compliant offboarding processes, including statutory notifications and work pass updates.
HR Data & Reporting
- Maintain accuracy, integrity, and governance of HR data across systems including SAP SuccessFactors, Sezame, and local HRIS.
- Produce timely HR reporting, metrics, and dashboards to enable data‑driven decision‑making.
- Participate in HR / HRIS enhancement projects, automation initiatives, and process optimization activities.
- Support internal and external HR audits
Engagement
- Primary HR contact for assigned work sites.
- Advise line manager and employee on HR policies & procedures
- Site engagement (i.e. visit / station at assigned sites) for face-to-face interaction
- Manage and support employee relations matters (e.g. ER cases, PIP, cessation, retirement, issuance and communication for warning cases) and liaison with union (if applicable)
- Manage and support in the mobilization and demobilization of employees for assigned work sites (e.g. collaboration effort with other leads for deployment, exit or onboarding management of employees).
REQUIREMENTS:
- Diploma / Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum 6 years of HR Operations experience covering full spectrum
- Good interpersonal and consulting skills to interact with multiple stakeholders
- Knowledgeable in local employment rules and regulation
- Independently manages assigned business sites and HR projects
- Drives performance & improvement – Uses data and insight to optimise service delivery.
- Strong Communication skill – Clear, concise and adjust communication skill and level to the appropriate audiences (e.g. NTS works to line manager)
- Strong stakeholder management – Drive operational efficiency and group HR initiatives
- Ability to understand site operation issues, risks, practices and workforce challenges.
