Inbound Sales Representative (Oct/Nov)

1-3 Years

This job is no longer accepting applications

Job Description

Job Responsibility

Answer inbound calls, email and chat.
Actively listen to customer needs and recommend appropriate products and services.
Convert inquiries into sales while providing excellent customer support.
Educate customers on product features, pricing, and promotions.
Maintain a high level of product knowledge to ensure accurate information is provided.
Document all interactions using CRM tools and follow up when necessary.

Job Requirements

High school, diploma or equivalent required; college degree preferred.
Minimum 1 year of experience in a sales or customer service environment, preferably in a call center setting.
Willing work in Rotational Shift.
Wiling to relocate in Petaling Jaya Area.
Strong verbal communication in English and Malay, and active listening skills.
Proven ability to meet or exceed sales targets in a performance-driven environment.
Comfortable handling high-volume inbound calls.
Required sales experience.

Job Benefits