Job Description
The Incubation team will be responsible for growing merchants on ShopeeFood to ensure that merchants meet their performance targets. To also assist with daily operational tasks contributing to campaign participation
Key Responsibilities
- Responsible in guiding merchants and ensuring merchants participate in platform initiatives
- Analyze and track performance metrics of merchants, providing actionable insights to improve merchants growth
- Work closely with the merchants to resolve any issues, challenges, or bottlenecks in the growth process
- Develop and implement processes for better efficiency and alignment between internal teams and merchants
Requirements
- SPM or Diploma in any field, preferred but not limited to Business, Commerce, Marketing
- Knowledgeable and passionate about e-commerce / digital payments
- Effective presentation skills, backed by good business acumen
- Enjoy challenges and remain flexible in a dynamic entrepreneurial environment
- Proactively engage, influence, and collaborate with stakeholders and cross-functional teams
- Innovative problem-solving skills, able to dissect problems and implement solutions accordingly
- Excellent command of English, the ability to converse fluently in other languages (e.g.: Bahasa Melayu, Mandarin) to communicate with merchants from diverse backgrounds
- Open to flexible working arrangements during peak seasons / based on business needs
