Summary
The IT Solutions Specialist serves as a strategic bridge between business functions and technical teams. You will identify opportunities for process improvement, translate business needs into technical requirements, and collaborate with IT departments to deploy effective solutions. Beyond delivery, you will provide ongoing system support, lead user training for platforms like SAP and ERP, and manage diverse IT projects from conception to completion.
Key Responsibilities
- Business Alignment: Partner with business units to identify, advocate for, and implement IT-driven process enhancements.
- Solution Delivery: Collaborate with cross-functional IT teams to design, develop, and deploy robust technical solutions.
- Technical Execution: Own the full project lifecycle, including requirement gathering, blueprinting, development, and final deployment.
- System Support & Maintenance: Troubleshoot system issues, determine root causes, and execute corrective actions for shop floor and ERP applications.
- Architecture & Strategy: Provide architectural guidance and ensure solution strategies align with stakeholder goals across SCM, Ops, and Manufacturing.
- Project Leadership: Manage and coordinate various IT projects, ensuring adhere`w1nce to governance models and the System Development Life Cycle (SDLC).
- Training & Documentation: Develop comprehensive documentation (including process flowcharts) and conduct end-user training to ensure high system adoption.
Knowledge, Skills & Competencies
- Technical Proficiency: Solid understanding of Cloud technologies (Azure), SAP/ABAP, and ERP/SCM systems.
- Development Skills: Competency in programming languages such as .NET and JavaScript, with a strong grasp of A2A and B2B integration.
- Project Management: Proven ability to plan, lead, and execute complex tasks within an SDLC framework.
- Analytical Thinking: Strong troubleshooting skills with the ability to translate complex data into actionable insights.
- Industry Expertise: Familiarity with electronic manufacturing environments, materials management, and shop floor control processes.
- Soft Skills: Exceptional leadership, communication, and presentation skills, backed by a strong customer-service mindset.
Experience & Education
- Experience: 6 to 8 years of relevant experience in IT solutions, business analysis, or similar technical roles.
- Education: Bachelor's Degree in Computer Science, Software Engineering, IT, or a related field (or an equivalent combination of education and professional experience).
